Alfa-Bank

Constant shortcomings and problems with the staff. They either refuse an already approved loan, because I refuse insurance, then they are silent that a commission is written off for the cash back card for the service. % Lost on deposit due to incompetence of employees of this department. When you buy $ in an ATM, it says "POSSIBLE a 5% commission reduction", I turn to the employee - "Is there a difference, will I withdraw at an ATM or at the cash desk? Is the price the same?", Says "There is no difference!" As a result, I see only in the check that the commission will be charged and even the amount is not indicated! And when considering it turns out I read poorly. I use alpha only because I like my personal account, now see this bank, it’s better to even go to a Sberbank than stay here!

Friendly staff, always help advice, give relevant and useful information.

High level of professionalism of bank employees. Nice atmosphere.

Quickly and professionally resolve any appeal.

Work only with private individuals. ATMs are also charged with dollars and euros.