Mawaddah Al Waha

‌Nice room. Please book room 1114 for bigger space if u come with family of 5. But hoping the hotel management will fix the toilet or upgrade the toilet soon...

Water heater services not working. Cleanliness of the room need to be improved. Hotel near to al-Haram. The nearest gate gate 15.

We had three rooms booked for four nights each. We ended up not staying. The first room given to us had vomit all over the sink, the second room's toilet was not working properly with human feces in it and the third room was someone else's so we had to excuse ourselves and back out of the room. The manager was nice enough to not charge us for the non-refundable rate.

A run-down hotel, the furnitures, bathroom in the rooms looks old, water pressure in shower so low. Two ultimate reasons for not need to return (hopefully) to this place, i) No heater in the room, so avoid staying here during cold weather. ii) The lift - too small, ineffective/no body sensor (mostly other guest - local especially) won't bother to hold the open button until you get in. Hence, I've to witnessed (usually i've been pushed to the back of the lift, so i can't help it) many guests being sandwhiched by the lift door.

The place is a short walk from Prophet's Mosque Gate 15. Wifi only available at hotel's lobby. It also served as Malaysian major haj and umrah operator, Andalusia, a lot of facilities a friendly towards southeast asian pilgrims. The room cleanliness and upkeep is decent however the staffs service are occasionally helpful but less courteous