Redsea عبد اللطيف جميل للإلكترونيات

Excellent

The best store for electrical appliances, American washing machines, ovens and air conditioners, Abdul Latif Jameel Company, and maintenance, Abu Sabaa district

It always starts 9 and a half and is not open now !? Maintenance No response !?

The Ministry of Commerce should pay attention to this quorum store .... This store is intended for installments only, and after sales service is absent ..... it also appears that the Saudization rates are low.

After reading these differences between the respected companies and Redsay (Abdul Latif Jameel), Ask yourself whether you would like to buy from them or not? 🤥🤥👿👿 Product quality: Respected companies: their products are original and do not surprise you with strange manufacturing malfunctions. Redsea: Their product was flawed and had a factory defect from the start. 2. Satisfaction with the customer's complaint: Respected companies: they take the customer's words seriously and rush to find solutions. Redsay: You question the words of the client and evade responsibility. 3. Speed ​​of response to customer complaints: Respected companies: respond quickly and bear financially and morally the manufacturing errors of their products. Redsea: They try their best not to answer you and ignore you until you get bored and give up. 4. Having a decision maker: Respected companies: find a decision maker who respects his word and respects your mind and your time. Redsay: The bowl is lost. 5. Keeping promises: Respected companies: they respect their appointments with clients, and consider them linked to the company's honor. Redsay: They are not fulfilling their promises. 6. Desire to help: Respected companies: respond quickly and with initiative and realize that the mistake is their mistake and they must correct it. Redsea: It is their policy to do a dead job, and numb the customer with beautiful promises. 7. Quality customer service: Respected companies: They respond to the complaint, and follow up on its solution. Redsay: They bring you a tip. After that, no one is calling you and no one is following up to solve the problem. 8. Integrity and credibility in dealing: Respected companies: high integrity and credibility Redsay: It'll feel like you're dealing with a bandit and not a decent trader. 9. Ensuring the company's reputation in the market: Respected companies: They see their reputation in the market as something that cannot be tampered with. Redsay: They don't care whether you complain to them or write your bad experience with them. The most important thing for them is money. 10. Using legitimate methods of dealing: Respected companies: They adhere to the rules when dealing with customers. Redsay: They use (usurious) to switch. And trying to commercialize it again. my story: I buy electrical tools from big stores, so I can guarantee high quality and excellent service. So I bought a Toshiba refrigerator (3200) from Redsea in Tabuk three months ago. On the second day, I noticed that the lower fridge was very cold. This ruined a lot of my fruits and vegetables. I reached the company, and with them began the movie Long Promises. And it is clear that their strategy is to make me bored so that I stop demanding and buy time to go to the Ministry of Commerce that I have exceeded the guarantee period. This is a very dirty and indecent approach. After my repeated complaints, they finally came up with an ugly solution indicating that the company was lost: either they return me the value of the refrigerator but deduct a part of the amount for the use of the refrigerator. Or change the refrigerator for me, but without testing it to ensure its safety. It is clear from both of the proposed solutions a desire to use forbidden methods of buying and selling. Notice, I wrote to their manager (Niaz) since the date of September 14th, and he referred me to an Indian named ((renjith) who offered to return me the value of the refrigerator, but after deducting the value of the use. The refrigerator is refurbished and then sold as new! Attached is a photo of them for the value Be wary. Beware of dealing with this company and its employees. I will complain to them to the Ministry of Commerce and the Consumer Association .. And, God willing, we expose their fraud and cut off their backs from the Saudi market completely.