Views Hotel & Residences

Last weekend I booked one night stay in two bedroom suite.. having 3 kids i am very much aware to: - come after the stated check in time so I don’t have to wait in the lobby with a one year old child. - be there before 4:00 swimming pool closes at 6:30 & since it’s a one night stay I only have these two hours available (morning it too hot for the kids) Unfortunately this was one of my worst hotel experience.. they kept us waiting as the suite wasn’t ready till 6:15 pm My kids started crying, I had no where to change nor feed them Dining in was still not allowed then & restaurants are on take away mode only Swimming pool was closed.. by the time we checked in it was sunset times.. even the view that I paid more for was a waste.. it went dark , the kids slept. Following morning I called room service for a bottle of water & i will pay for it.. after waiting for one hour nothing was delivered Room service guy was next door cleaning the room, I asked him for a bottle he says sorry call reception, i said i did one hour ago he replied sorry I can’t My little girl started screaming right in front of him with no response Eventually i called the elevator to go to the reception, another staff (local) was in .. I explained everything he reassured me to go back to the room & he will send me water.. which never happened!!! It’s a shame for such a great place to be managed in this way As expected... an auto reply with the same cold apology messages that go to everyone .. Hotel management continues the low performance.. just a small question: Will the hotel accept if a guest stays in 3000 sr room, pays 1000 in cash & 2000 apologies? This is exactly what you are doing.. taking our money & giving us apologies instead of compensations...

Honestly, it was a very great experience with great services and facilities. Views hotel has wonderful views to the sea and marina - اسم على مسمى. The great thing is it’s really close to the beach and cafes

Can’t give the hotel 5 stars,why!! 1- no private beach. 2- no swimming pool. 3- only one restaurant in the hotel and it very expensive. 4- any thing you want to buy is x5 the regular price. 5- the beach is not good for swimming. 6- the whole city is under development and not ready for tourism.

All of the hotels I’ve stayed in, unfortunately this was the WORST service ever , I’ve stayed in 3 star hotels and they has excellent services , we had waited 1 hour for the check in and our reservation was confirmed 2 days prior to check in , they didn’t even make it up to us and forced us to check out on time , and this was for the studio room!! If I could give no start at all I would have , worst service at check in with their employee “Ali” he kept on saying he will prepare our room and ignore us walking around the lobby !!! I wish the management would do something about this terrible service at least try to make it up to the guests!!

The hotel is relatively new. There was alot of available parking spaces. The receptionist are very professional and polite. The lobby is cosy with a small coffee corner. The room serves was excellent. The morning buffet was excellent. The only thing I didn't like was the laundry service; it was very slow and it took them long time to collect the clothes and also to deliver them back.