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Reviews
Ronnie Chartier (03/11/2021)
Agency steals your money and tries to make up charges after you return the car; dishonest dealings
Lloyd Martin (02/17/2020)
Do not use this company to rent your vehicle unless you are ok with your reservation being totally changed or cancelled without your knowledge. Also if you are ok with being lied too repeatedly. We had a nightmare of an experience with them. I reserved our 12 passenger van 2 months ahead of time and got a confirmation number. About 2 weeks before we took our trip Karen sent me a message asking if we are still planning on coming. I responded, “Yes, we are coming”. She responded saying the van will be ready at the airport. We arrived at the airport and the lady at the Avis Desk said sorry no van. They had bumped our 12 passenger van reservation down to a 5 passenger car. I had 12 people plus luggage. So no way that was going to work!!! And even then they wanted to raise the price on the reservation. They refused to get us any vehicle that would work and kept claiming the price went up $120 on the little vehicle. They acted like it was our problem and did nothing to help us. After about 3 hours another rental agency said they had found one so we got a van but had zero help from Avis in doing it!
Danilo Danilo Lopez (04/11/2020)
dontˋrent your car with avis.This compagni invente enything to charge you more that what you have to pay.They shoul not be in bisnes.
michelle scott (03/17/2018)
Not good at all.....reserved a pickup truck (which I needed!) one month in advance.......when I arrived at airport they didn't have one available! ended up paying $375 dollars more than my reservation costed at one of their competitors!
Abyjaz Gonzalez (04/06/2018)
They did not have the car that I had reserved and the one they gave me was a junk, the lights did not illuminate the road but rather the ditch, the air seemed heating. Also they charged me more than for the one I had booked
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