Palm Wings Ephesus Beach Resort

Nice hotel, the staff tried very hard. It's not 5 stars by European standards I.e it's not comparable to the Ritz, but you arent paying the Ritz prices and overall had a very pleasant stay. The rooms were a decent size and nicely equipped. However, the only bed sheet wasnt a sheet, but a strange thin blanket, which didnt cover the bed. It was also scratchy. If you had sunburn it would have been unbearable. Very odd. I've never experienced anything like it before, and hope I never will again! The food was ok, but the choice was limited. It got boring by night 7, so we ate out on our last night. The cocktail menu was also a bit limited and remained the same all week. On the positive side, there was lots to like about it, spacious manicured grounds, a lovely Spa, clean, Covid safe (for those who take note of this), and very close to Ephesus. Had a great holiday and I would recommend it. Excellent value for money.

We stayed one week at this hotel. Actually it is more like a 3,5 or 4 stars hotel and not really 5 stars. 90% of the guests are from romania! Half of the time they play romanian music at the pool and animation. I felt like I was in Romania and not in Turkey!!! From Izmir airport it was like 50 minutes drive. Positive: You can find desinfection everywhere. The staff wears masks and gloves. At the buffet the staff will serve everything for you, no self service. The staff is very friendly and gives best service. Negative: -The internet is veeeeeeeeeery slow especially in the rooms you can’t open any site, instagram, check your Email etc. You can only use what’s app texting, for calls the connection is too bad. -The food is veryyyy simple! No big choice. You can’t compare it with normal 5* in Turkey. After 2 days you really can’t eat it anymore... the quality of the food at the snack bar is 2 Stars. -The animation program is soooo boring. In one week once there was columbian night the show started one hour later! Two nights live music at the bar with one singer and one guitarist. Really boring.... no activities! -The hotel has a very big lobby but they don’t turn on the AC!!!! Although outside it is like 38C all the time the AC was off!! You couldn’t sit and enjoy a drink because it was too hot inside, especially weekend nights when there were a lot of people! -The elevators were very dirty, there are marks that only two people should use it at the same time but no one did, because it took soooo long to wait for the elevators -The worst of all was the room service!!!! They only changed the towels, in one week they didn’t clean the ashtray which I used at the first day. They didn’t clean up the shower, everywhere was full of dust. Our glasses filled with drinks they cleaned up after 3 days, so discgusting! The floor of the shower was yellow, we didn’t take off our flip flops while taking a shower. The toilet was old and dirty. You really didn’t want to touch anything in the bathroom -At the beach the sand was full of cigarettes. They only had a few small trash cans, they were always overfilled and had no space. So sad because the beach and water was really beautiful I would not visit this hotel again! I can’t recommend it. It is not comparable to other 5* hotels in Turkey!!! This was our first and last visit here. All the people who give 5* recommendation have never been to a real 5* hotel.

Hotel is beautiful it self. But service wise it is bad so I am giving a point of 2 for the service, that's what is that most important to give the point for. We came for a honeymoon and informed them in advance when we booked. But when we come nothing was made special too far from what they promised from the online booking. We had to call them almost every 6pm in the evening to replenish our beverages. We noticed also that our bedsheets was not changed every other day. 🤔🤔🤔 Front desk staff was not welcoming and not accommoding and not willing to help. Guest Relations gave us wrong information.

Clean and very good service. I will take a holiday again. Very close to Ephesus historical city

Everything worth the money. Not a single issue. Very clean, very good services, well organized personal. Extremely tasty food. Rich selection, different every day. Only downside is a beach and sea. Artificially created sand beach makes the sea cloudy. It is also very shallow, not good for swimmers. But beach is still well maintained, clean and with lot of covered places to hide from summer sun.