Honda Plaza Meroto

Alacağım bir aracın servis geçmişini öğrenmek için başvurmuştum. Gayet ilgili davrandılar ve istediğim bilgiyi ikiletmeden anında verdiler. Telefon ettiğinizde de sizi geri çevirmeyen bir bayii. Herhangi bir şeye ihtiyaç duyduğunuz da birde buradan bilgi alın derim.

First of all, I would like to state that I gave three stars for the attention of Mrs. Özgül, who detected the damage. Otherwise, the service I receive deserves a star. I had an accident in Kastamonu. As the closest Honda service was Meroto, the motor own damage truck took my car here. Since there was an accident at the weekend, a damage file had to be opened for the replacement vehicle, but nobody contacted me on Monday. I called in the afternoon. They said they were waiting for documents to open a file. However, all the documents were in the torpedo. They are waiting for documents because they are interested but not looking. The file is opened. The diffuser had to be changed due to the accessory casing and being damaged. However, they insisted on fitting the diffuser in their hands, as they were not available and could not provide it. However, I found the place where they would supply the diffuser and the diffuser and sent the address to Mrs. Özgül. Thanks, he got it installed. I went to take delivery of the vehicle, they supposedly washed it, but the inside of the vehicle was drenched, like carrion. The vehicle booklets and tire kit in the trunk are like dust, and the industrial master thrown from there are working cleaner. I did not notice when I was there and when I came I realized, now the window opening and closing module does not work. When it comes to the craftsmanship they do, it is evident in every way that they have never been elaborated. Made carelessly. When I stated the things I did not like while receiving the vehicle, I got a headache from many excuses and I received the vehicle in order not to be exposed to more excuses. My window switch is still not working. If they call, I will not go there and handle my vehicle. I do not even think of going to maintenance. Thank you only to Mrs. Özgül for her interest. By the way, if you are going with navigation, let me tell you that the navigation takes you to the wrong place.

We went for the airbag update process. The appointment was started immediately without waiting at the given time. The employees are concerned, courteous. The working environment is calm and clean. It would be better if the customer is informed immediately when the process is finished.

The lady who talked to me on the phone was positive and her smiling face reflected on the phone You should be in all dealers of 81 provinces 🙏🏻

The sale is good, relevant and knowledgeable. We are satisfied. But after-sales service is irrelevant.