TOUR ALANYA BY FRESH TOURISM

Prices were reasonable, but the quality was really poor for atv tour. I won't recommend.

Unfortunately my experience with this company was very bad. The tour advertised pick up from all hotels. However this is not the case when your hotel is in the old Town. You have to walk somewhere for your pick up. 20 mins later then scheduled the shuttle picked me up and brought me to the main bus where the rest of the people were already in the bus and picked up from their hotel. Without informing me they put me on a Russian tour, the guide spoke absolutely no English at all, I could not understand any information she was giving. Only for a short while at pammukale there is an English guide giving some information. Next problem was that I could not pay with card, while I specifically asked the day before if it's possible. They said I could pay in the bus by card but I couldn't, so they ended up charging me in a random shop. About that, there are 4 (?!) stops for shopping. On a long day trip like this it is way too much. They try to sell you a lot of overpriced items. When I contacted the company about these problems they where not understanding and rude, they didn't pick up the phone when I called. All they said is that I have to be understanding for them because of covid, and that they solved it, which they didn't. The destenation, Pammukale is absolutely amazing and worth the visit. Just not with this tour operator.nnOfcourse this is all true, I have no reason to lie. The response of the company to this review only shows again how unprofessional they are, and that they don't take any of their guest seriously.

Recently booked Quad Safari , I was not happy for getting charged for extra . beside we payed for tour for two ppl 300 TL .nWe paid fornGlasses , masks , and at the end asked for 200 TL if we want our pictures send via Whatsup. Its ridiculous. I contacted agency they gave another number and he just ignored my messages.nnSuggestion: take your phone and your own glasses and you don't need scarf. They just scare you at first so you buy from them. I could have taken my phone and took pictures free. No need for payment to them.nTour guy was good man with clear instructions.

Best tour company in alanya.nThe manager speaks perfect English & gives you best price no bull at all, straight talk with good honest advice

Thank you. I really enjoyed Hamam and Manavgat river cruise. Really nice prices.