Map
Detailed Information
- Place Types Courthouse
- Address Kızlar Pınarı, Hasan Şenli Sk. No:3, 07400 Alanya/Antalya, Turkey
- Coordinate 36.5540047,31.9741383
- Website http://feriahotels.com/kleopatra-royal-palm/
- Rating 3.8
- Compound Code Unknown
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Location: pretty good.nService: pretty bad. Nobody speaks English, the staff works 12h shifts so, understandingly, their hospitality, politeness, and patience are non-existent. We constantly had the need to apologize to them for merely doing their job. I don't know if this is due to covid19 or a common situation in Turkey.nFood: pretty bad. Every meal was edible, but it wasn't anywhere close to 4* buffet. Another annoying part (due to covid19) is that there is no self-service. Since employees do not speak English, sometimes you don't know what you are eating. You can only point to the dish you want the f&b staff to serve you and hope you'll like it.nFacilities: pools are pretty good, but you need to get up early to take your sunbed and umbrella. Rooms (above the reception) could be refurbished and another annoying part is that there are only 2 el.outlets - 1 for TV, 1 for the refrigerator. So if you want to use the fridge and watch TV, you can forget about charging your phone. The quick fix was to buy an extension cord which was pretty cheap in supermarkets.nOverall impression: this is not a 4*, but a solid 3* hotel.
Perfect location at the first front of beachnOptimal distance from center: not very far but provides calmness (less people - more oxygen)! Very clean three swimming pools! Very nice guest relations manager, reception & reservation manager (Ali Bey) with good English, very helpful and kind. He speaks many other languages I think!nI recommend this hotel for those who looks for low-cost vacations, but with comfort and safety.
Great hotel all the staff are really polite and friendly and the food is fab
Good hotel. Good location. Good pools, 3 in total. Nice staffs.nRooms are clean with a beautiful view.nFood depends. I am a vegetarian going vegan so food was a little pour, especially after the third day when we got tired of eating the same.nBread and desserts are not good.nJuice from the machines were bad too.nCoffee was very good.nIf you are a meat eater there is plenty of option.nBe careful with people, they think just because is all inclusive food waste is allowed. People behave like hungry animals. It 's Not the hotel's fault,but the lack of respect is visible, they steal your table even if you have your food on the table.nBut anyway, It was a good experience and I would go back to the hotel.
Great, pleasent
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