Royal Boutique House

We stayed in May 2019. The hotel is very central. Room was spacious with a large bedroom & separate lounge/kitchen. These were the only positives. The room was very dirty. Thick dust on every surface. Kitchen hob dirty from cooking. Smell inside the fridge nearly made me vomit. Worst of all was bathroom. Toilet with brown dirt and smell from it that spread to the room. We arrived in the late evening so when I reported the cleanliness issues to the reception I was told that nothing could be done that day but tomorrow a cleaner would be sent to the room. We were out all day next day and when we came back to the hotel I was told by the receptionist that our room has been cleaned. But it was not. I informed the reception and was offered to move rooms. The new room was also very dirty but at least the toilet did not have brown dirt on it so we moved there. The next day a cleaner visited the room but they did not clean anything. The obvious grime and filth was still there as it was. The air conditioning was operational but did not do anything. It was hard to sleep due to heat in the room. We did not open windows as it was noisy from the downstairs food place. Wires were hanging from the walls. Speed of wi-fi in the room was 4Mbps. There are no lifts in the hotel. Carpets in corridors were badly stained and grimy. On day 3 we met a Serbian lady in town who has lived in Bursa for 20 years and the first question she asked was whether the hotel was clean. When I said 'no' she then said that hotels in Bursa have the cleanliness issue. Very sad indeed. Bursa is a lovely city to visit with great food, good bazars and many quality shops with beautiful Bursa silk but this hotel made our experience so unpleasant that we are unlikely to return.

I felt very confused while stayed there. It was a wonderfull apartment only for me, a kitchen with a broad terrace with a moderate and wide view, a super location (close to the old Textile Bazar, and other stores and shops) - with one bad disappointing problem; whole building of 4 floors stinks on cigarette smoke (and etc.) which does not go away even at the open windows. A very nice bathroom, too.

I stayed at this service apartment for a night and I must say its a comfortable apartment. Though its wifi is little poor but its location makes it a good choice for traveler. Its in the city centre of Bursa.

Here is very very new hotel clean comfortable i’m guarantee that u will not to pity choose this hotel the price are really suitable

good hotel, spacious room but their is no left .