Budget

If you expect to get the receipt and your security deposit back upon returning the car, that is not going to happen. So safe your time/money and rent a car from somewhere else. Otherwise there is no way you can get your money back other than disputing the charge with credit card company.nBy the way it is almost impossible to communicate with Budget Kayseri representatives (neither by phone nor by email). They just ignore you or pretend they do not understand English.

the service of Budget Turkey really sucks. After I returned the car in April, this company keeps sending unknown charge on my credit cards without my permission. When I send email to them, they cannot explain clearly what these payments are. I wish there will not be next victim to this car-rental company. It really sucks. SINCERE ADVICE: AWAY FROM THIS COMPANY.

New car, no nonsense collection and delivery procedure (pre-booked). Difficult to find pickup counter/agent on arrival (behind no entry ⛔ufe0f doors in International arrival hall - I arrived on a local flight ud83dude2c) Not well marked where to return the vehicle (in basement parking but not marked until in basement) and find a Budget agent on return (you have to call Budget).

DISGUSTING WORST SERVICE IMAGINABLE. TRIED TO SCAM US OUT OF OUR MONEY.nnI WILL WRITE A MORE DETAILED REVIEW WHEN I AM BACK FROM HOLS BUT NEED TO WARN OTHERS ASAP TO AVOID THIS DISGUSTING EXCUSE OF A CAR RENTAL COMPANY

Worst of worst service from kayseri airport budget. Our car broke down and started smoking in the middle of nowhere. It took 3 hours to get a tow, frustrating lack of help from budget, then budget suggested we get a bus as they couldnt give us a car. Worst service of all they STILL wont give us our money back when they ruined a solid week of our holiday, as we were carless in a foreign country. NEVER USE BUDGET!! Avis saved us go with them instead.