Bolu Narven

5 star everything

Very nice

The environment and facility are nice but unfortunately the service is not of the same quality. When we first entered the facility, they looked at the account codes of each of us, registered the car, and after a few hours, when we went out of the facility for a very short time and entered the facility for the second time, the same transactions, the car was registered again as if we were coming for the first time. We waited for minutes at the reception, forms and papers everywhere ... I guess they don't use the computer much. Then we came home, they said call if there is a damaged place, we could not reach the reception although we called the reception many times for both him and the internet, I asked them to open the internet at the entrance, I had a meeting at the entrance, they said it will open after 15 minutes, as of now we have passed 8 hours, there is still no internet, long story short, the service quality is increased I think it must

I have a complaint, 275.000 TL was requested from 2017 because you did not pay dues. I had to pay for the second time. After 4 years, the account settlement will be made. For the first time, I encounter something like this.

I think there is a very bad facility way, they get cleaning money garbage money at the exit, clean the room as much as you want, but still get the cleaning money