Şok

Today I bought many products, when I came home, I realized that someone's packaging was damaged, I went back for a refund, don't go, don't go, I haven't been beaten for the product of ten lira, but the responsible lady paid it from the midwife if she gets a refund, I don't understand why I should give money to the defective product. I'm sorry that I bought a product of 150 lira today and always come for shopping, but be sure that I will not come again.