Map
Detailed Information
- Place Types Car rental
- Address Rauf Orbay Caddesi, Ataköy 1., Kennedy Cd. No:10, 34158 Bakırköy/İstanbul, Turkey
- Coordinate 40.9722699,28.8701904
- Website https://www.mertcarrental.com/
- Rating 1
- Compound Code XVCC+W3 Bakırköy, İstanbul, Turkey
Openning hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
Local firm Mert Rent A Car; When calculating toll passes, apart from existing passes; In order to prevent the vehicle from receiving HGS penalty, it also receives the balance amount automatically defined by the relevant bank from the customer.
Even if we said 'that is your balance, you cannot collect it from us', we encountered an extreme reaction of Mr. H **, who stated that the staff in the office was connected by phone and that he was a company partner.
In order not to raise the tension in the office, I left the request for a call and paid the amount in question.
When there was no return, I requested the error to be corrected again with the attached message.
Again, when there was no answer, I called, H ** Bey on the other end of the phone; He hung up the phone with swearing content.
And after 24 hours, the mentioned amount is still not returned.
Of course, I will not respond to the managerial attitude of this local firm in my own language; I believe in solving such issues duly by adhering to commercial principles and moral values.
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