瑞恒行館 Reui-Heng Guesthouse

Your order will be cancelled for no reason. It was so difficult to book before the New Year. I booked it 5 months in advance. I deliberately contacted you by email these two days, but it was cancelled without notice. Now I can't find the room at all. Please make a reservation before Be careful.nn1. The phone constantly emphasized that they had forgotten to change the price and caused a misunderstanding. They notified the remittance by email every few days. I was the one who didn't pay attention to the mailbox, so I was cancelled somehow.nn2. FB did not mention the 24-hour remittance at all, and I did not refuse the call. The call was silent at all. Because I was outside, I didn’t call back immediately. In the past few days, FB has no messages at all. On that day, I was notified by my mailbox. If I could use the mailbox, I would not use FB for private messaging, right?nn3. I said that I didn’t give the room to someone else. In fact, I should have picked it up long ago. Otherwise, how could it be possible that I didn’t transfer the money for 24 hours, and the room would be gone right away... Remit money before 11:59 in the morning...nn4. I didn't install the app at all, I used the web version to book the room. Who will book the room and have nothing to do? Check if there is any information online?nn5. In the previous phone call, I asked if I need to remit money first. The hotel said that I did not need it, but then I used this method to ask me to pay the full amount, and I cancelled it without noticing it. This method is really irresponsible. , I found a homestay that was twice the original price per night and asked me to figure out a solution. Who would be happy? The homestay party still has no problem at all, which shows that this is the result they want.nnI am a one-to-two mother. To be honest, I have booked a room five months in advance and confirmed that there is no problem. I really don’t have much time to get my mobile phone. I didn’t expect it to be because I missed the call and didn’t pay attention. The mailbox has caused the tragedy of having no place to live during the New Year. I would like to remind everyone to pay attention to it. Thank you.

一樓公共空間有個冰箱uff0c內有運動飲料和瓶裝水免費供應uff0c桌上有提供茶包、零食、泡麵(!)可止飢uff0c還有些保養品試用罐可取。nn房間和浴室都很大且乾淨舒適uff0c床和枕頭不會太軟uff0c睡起來很舒服uff0c房間高度偏高uff0c不會有壓迫感(可能高度關係uff0c感覺房間會有一咪咪暗uff0c小小建議uff0c或許可以考慮加強照明?)uff1b電視還有NETFLIX可看~nn民宿主人客氣又貼心uff0c當天臨時透過Line訂房uff0c回覆迅速uff0c且還很細心的自製了歡迎手冊(內有附近店家資訊)uff0c晚上回來冰箱內還有主人自己的有機芭樂水果切盤可以吃uff0c隔天退房前居然還特地準備了水果讓我帶走uff0c真的是太感人了。nn【大力推薦】民宿主人的用心uff0c對待房客就像朋友一樣親切溫暖uff0c有機會快安排個布袋小旅行吧~^^

Excellent service, although the room is not big but the bed is very comfortable, so I can sleep till dawn, the bathroom is large and the water volume is large, overall it is a high CP value accommodation environment

The CP value is OK, there is a mini bar on the first floor, parking nearby is convenient, the reception staff are kind, and there are active contacts a few days before and on the day of the stay.nThe room is clean and the bed is good for sleep. The bathroom has simple toiletries and disposable towels.nIt is recommended to add several hangers for passengers.nThere are convenience stores and two or three beverage shops nearby. There are lo-mei and fried foods on the other side for supper.nThe TV is nailed a bit high, I wonder if it's for more space between the foot of the bed.

I made a reservation before changing the price, and then canceled and gave the room to someone else?