Alan's Mountain Bike Shop

The boss service is very super friendly.

I am writing my experience at Alan's shop back in April 2014. I corresponded with Yen over email. She was very responsive and I felt very comfortable knowing that the shop will be preparing a touring bike for me upon my arrival. Even before going to Taipei, I already felt my plan to carry out a solo unsupported bicycle tour round Taiwan started out very well. I greeted Yen for the first time and she made me feel at home. Alan introduced me to Junhao who was already finishing up with the Surly LHT trucker. I sat in the shop and felt comfortable with what I am seeing and what I was about to ride on. I was provided a toolkit to complete the setup so that I can get some simple stuff done. It was a good start, very good start. In fact, looking back I must say it was indeed a very, very good experience I had with Alan's shop. Their preparation of the Surly LHT was very good and it certainly climbed like a goat and never once did I had any difficulties with it from Taipei to Shabaling, Nanshan, Hehuanshan (Wuling), Sun Moon Lake and Taichung.

He asked for 300 NTS for some air in the tires and oil for the chain. A work that took him max. 10 minutes. Way too expensive.

I've been staying in Taiwan for a few months and had the itch to go mountain biking again. I decided to go with Alan because he offers high quality rental bikes and safety equipment. He was very thorough in helping me set up my bike properly by asking me about my height, helmet size, and even my brake lever preference. When I got to the shop at the arranged time, he had already finished setting up my bike. He then drove me all the way out to Taoyuan where he thought the trail would best suit my trail preference. He shared lots of tips and riding knowledge with me while out on the trail. Alan was also super patient with me, especially since I'm out of shape and couldn't keep up lol. Overall a great first experience riding in Taiwan. He even dropped me off at home which was super nice of him. If I have a chance, I will definitely come back for another ride! Thank you Alan!

Helpful!nHe seemed a bit grumpy on the day I visited. But maybe that's just his personality - he definitely did help and knew what he was doing. The price was fair, too. I might just go there again, if I ever need to. Maybe then I'll find out, if he just had a bad day, or if he's just the silent type.