Kaohsiung City Linyuan District Household Registration Office

I don’t want to make another trip, so I called in advance for detailsnEven if the answer given is ambiguous, the commissioner never stopped listening to other people’s questions and said to himself on the phone, and then turned back to ask someone else’s question. Is this what’s wrong?nAsked the same question three times but still couldn't get a real answernCan you trouble the commissioner to train well? If it doesn’t work, replace it with someone who has the ability, strength and enthusiasm for service.

The customer service staff lacked information training. Last week, I called to ask if my husband needs a power of attorney if he applies for a transcript of household registration. The customer service Mr. A does not need to reply. Today, I called the customer service again to confirm, but Miss B said yes, and then she asked her colleagues. It is recommended that your organization improve customer service telephone knowledge training, and the response should be consistent, otherwise it will scare office workers who cannot often ask for leave.

Some of the window attendants were slow, and a few encountered questions that were not related to the household certificate from the elders, and they corresponded to the elders. Although they were enthusiastic, chatting with the elders was time-consuming. , You should be restrained or unanswered. It is recommended to observe the practices of other household registration offices!

Today, when handling the relocation, Ms. Lin’s service is kind and professional. She helped to notice a lot of details and issued certificates very quickly. It is much better than before and worth five stars.nThere are people in the tax collection office on Monday.

Very procrastinating, 5 people ca n’t wait for 25 minutes, and about 4 household administrative staff at the scene handle it. The caller did n’t arrive, and he did n’t call the next one. He just dragged for a few minutes and called again.