GUCCI Taipei 101 Store

rude sales , looking down on customers , using high voice tone when you ask about product .

Worst experience ever. We are long term Gucci customers. Since over 15 years are shopping with them around the world. Today on 27.05. at about 2 pm we visit the Gucci Taipei 101 store. We already used this store before and while the service is normal OK today it was a nightmare. First they don’t let us in. We have to wait because they are telling it was to full. It wasn’t. Even sales agents standing around and don’t do anything. When we complain the very rude and unprofessional lady let us in. I ask for the manager to complain. But they don’t want to understand me. Than another unfriendly and unprofessional sales woman arrives. But can’t even provide a basic level of service. I mean Taiwan is such a beautiful and friendly country. Even in the smallest store the team is more friendly. But at the Gucci store in the Taipei 101 only unfriendly and unprofessional people seem to work. It’s a big shame for Gucci. Really never seen something like this around the globe. Spend my money with another brand. I am sure they don’t care. But I will not care to spend their any money as well. Gucci need to immediately train the team to give a least the minimum service that high net worth individuals can expect.

Very condescending and rude sales associate, would’ve expected better for such a big brand.

The service was very bad. No smile at all and looking down on customers.

Very nice of it exists is here