LAKING 高雄 義大店

I told one of the clerks at the on-site shopping counter that the special price clothes were defective and they needed to be exchanged for other clothes, so I put the defective clothes on the shopping counter, but the clerk asked us to go to the E-da store first, but we Didn’t go shopping, does this kind of remark simply improper the customer’s after-sales service? The mentality is that you bought it yesterday and you have to buy it. We just stood at the counter and waited for about 30 minutes. Two clerks came to ask, and they said that we didn’t deal with it at all. The third clerk was we took the initiative to ask, and then reluctantly dealt with it, but the attitude was also unpleasant, saying that we can only change the original special clothes, but the special size Most of them are only S small, or the quality is poor or defective, so I request an increase in the price of the exchange, and it is not allowed. If this is the case, the price cannot be increased or returned, and it should be marked on the counter or in the special area. There is no notification or counter sign on the payment for shopping, etc., based on the company's internal regulations, it violates the consumer protection law. The goods can be replaced within a week, even if the specials are also exchangeable! If this is true within the company, it would have violated the consumer protection law.nDue to the difference in the size and style of the special offer, I directly requested a price increase label for the original price clothing jacket. At this time, when I took out the member’s December birthday, the member’s special offer was a 20% discount, but the clerk said that the company’s internal regulations cannot provide a 20% discount. Buy a few more items, only the items you buy more can get a 20% discount, again due to the company’s internal regulations,nThe price increase is no longer a special price, and it cannot be discounted at 20%. How does this differ from the general purchase of non-special products? At the checkout, but told me that the birthday card cannot be used for a 20% discount? But I said that you have to buy a few more pieces to get a 20% discount with the birthday card, and you need to buy a few more pieces to get a 20% discount. This attitude of only focusing on sales and purchases, the after-sales service is really poor, and the price increase is purchased at the original price. , Can’t birthday cards be discounted at 20%? The member birthday card can only be used once a year, can I use it for this purchase? For a store to be long-lasting, it depends on the customer's long-term accumulation of after-sales service and quality of word of mouth, rather than polite service when it is sold, and the attitude of not buying or changing goods is another face.nToday I saw a customer PO Wen Taipei Shilin’s LAKING service attitude comment on the Internet is also very poor, forcing the consumer to buy clothes, so the company’s internal store staff should review whether the regulations are reasonable and whether it constitutes a violation of consumer The law is guaranteed. Is it too much for me to give a star?

The service attitude of this shop is very good when shopping, but the post-sales irresponsible attitude is obvious. If there is a problem, it will shirk the reason and ignore you... and will not deal with it... (I will ask the next day after buying the goods...), One visit is enough...There are so many branches...There is no need to go to Eda to buy...

The clerk's attitude is very good and makes people feel very kind

The clerk is very kind ud83dudc4d

The clerk is very nice