La New

The attitude of the store staff is poor. The young one in the evening shift is quite polite. Is the noon one because the old bird has been doing it for a long time? The speech was unceremonious and a night lady's face, which was not owed to her. It depends on the clerk's face to spend money. Advise her if she has no enthusiasm for service! Don't do the service industry and avoid damaging the reputation of your company.nI don't want to come here again. I immediately went to Ah Shou to buy a pair of more than 3,000 shoes. The clerk was polite and polite.

The attitude and professionalism of a certain service staff in the evening shift here needs to be strengthened. At around 7:30 on the evening of 12/11, I went to Nanzi LANEW store with my husband to buy men's leather shoes. As soon as I entered the store, the service staff did not even greet us. At this time, there are no other customers in the store. It is not in a busy state. See us Going directly to the men's leather shoes area will not automatically ask if you need to find what kind of shoes, but quietly choose to stand at a distance of more than three meters from the customer. At the beginning, I feel strange, if it is because of the epidemic, then forget it. Why, even when we asked if there are activities in the store, we all answered like squeezing toothpaste. When we took the size to the customer to try it on, we stood taller than the customer, held the shoes in the hand and asked the customer to pick it up and buy the shoes. Many times, the first time I encountered such a service, her passiveness made us only actively ask if there are any similar shoes we tried on, and then coldly handed to the distance to answer us, they were all over there. I was so dumbfounded that I really doubted how the staff training of the newow could be of such a quality. Later, when I checked out, I saw that there was a kanban activity on the counter. It turned out that there was a full 3000 and a full 6000. At that time, we had a full 6000, so I asked Does the service staff also apply to the 6,000 yuan event? She said that we had discounted 1,000 yuan, which made us really vague. Later, she called in front of the guests to ask about the usage of other branches, and the voice of inquiries with the other party was so loud. I just wanted to ask the guests. The whole process took less than an hour. We were really uncomfortable. I found the official website to ask a customer to tell this Miss Wu. The official website did not have a similar response area. Is the lanew training staff so sloppy or the service staff? The problem is that as a customer, I won't go to the same store to spend again.

The attitude towards the store service staff was very good before, so I went back to the store again this timenMaybe the young lady is different., I met an older waiter!nThe buying experience this time was terrible~~~ I would rather go a bit further to buy in the future, I would not come herenAn elderly waiter

Friendly service attitude, will help customers to suggest more suitable shoes, it is worth buying shoes or leather goods is a good place. It is worth mentioning that their shoes are really easy to wear, I have purchased many times myself. ud83dudc4dud83dudc4d

Can always pay attention to special information, shoe design is quite resistant