法雅客Fayaque(高雄左營店)

Quick and simple. Staff was able to speak some English to assist in my purchase

Poor experience of Xiaomi store: We love to use many products of Xiaomi. When we went shopping in Zuoying store on 2021/2/20, we experienced an unprecedented bad experience. In order to confirm whether there is any stock in advance, we tried to call the store. It took at least 10 minutes before someone answered. Well, guess maybe there were a lot of people at that time and there was no time to answer the phone. After confirming the stock, I arrived at the scene and saw that there were 4 service personnel, one was receiving guests explaining the product, one was talking on the phone, and the other two were sliding their mobile phones at the counter... Those two mobile phone clerks completely ignored the scene. There were other customers looking at the product, and we walked up to them and asked them before they raised their heads. I asked them, if the 1080P monitor has the function of recording and recording if the memory card is inserted? She said...Uh, as far as I know, there seems to be no recording, only video recording. Later, we checked out another product and asked another salesperson if there was a recording function, she said. (???!! In the end???) The original lady who answered that we didn't have even whispered to her, "I just told the customer no." The lady who said that some women immediately told us that the main strength of this monitor is video, and the effect of recording may not be very good. What I am thinking right now is that Xiaomi's clerk doesn't understand their products so much? In the end we did not buy the monitor. After leaving the store, my husband and I said unanimously, why are the clerk of this Xiaomi store so poor? Even if you don’t have the enthusiasm for service, you can’t even figure out your own stuff? ! Later, we really had to buy a monitor, so we went to the Kaohsiung Dreamtime Store every few days to buy it. The clerk of Dream Times actively and clearly told us the details and how to use it. They were also very kind at checkout (their number of on-site guests is much more than Zuoying). The stars are for Xiaomi products. But the service and professionalism of the clerk is really sad.

This store has a long-term sneak run activity for customers that the store clerk knows.. There is no control.. Often the activity does not start until the next day.. As a result, it was sold out the day before.. And it's not once or twice.. Basically inertial sales.. If you want to open a physical store like this, you are doing fart.. Close it.

The attitude of the Xiaomi store staff is very poor and unprofessional. No matter whether it is a full purchase or a gift, it will not take the initiative to say, you have to ask yourself before saying it, and then there is no sign at all when the gift is sent. The result is stored in the membership card, and when asked, he said that he would wait for the details to be invalidated and reprinted, and then to ask for additional purchase results, it was necessary to wait for the details to be invalidated and reprinted again. I don't know how many times to replay. Then the warranty card is different from other Kaohsiung millets on paper. The Zuoying store gave thermal printing paper to print. After inquiring, the clerk returned to different channels for different warranty cards, and then asked how to save the thermal paper warranty card, the clerk returned Didn’t I ask you to take pictures and save them? I really don’t know what the attitude is, so I don’t want to come here again! !

The store is much smaller than the others, and the items are also very limited because of the limited space. The day I went there was a pop-up event at the Pokemon Center. But I have a good impression of Fajak, so it’s okay to stroll around