BOP餐酒館

I am writing this review on our service this evening, 9 July, 2019. From the beginning I had high hopes based on the external appearance of the establishment. It’s a beautiful restaurant both inside and out. This is where the pleasantness ends. We walked in and the server acted as if she couldn’t care if we were there or not. She seated us and then took an extended time to come for our orders. She didn’t inform us of any soups that were offered with the sets. We had to ask about every individual piece of our orders.nAfter we ordered it took them 20 minutes to bring 5 drinks. It is important to note that we were the only customers at the time. When the food came, it came in the most random order, with horrible times in between delivery. When we asked about this, the chef/owner confronted one of us with”It is ready now! Do you want to eat or not?” This was upon the second time of us asking for risotto, an hour after ordering.nThe chef then came down and proceeded to blame us, and completely ignored the woman he verbally accosted earlier. He then offered the plate of risotto for free, but blamed his “mentor” for the way he spoke and acted, along with the “high temp” of his kitchen. He then proceeded to offer us a cheap bottle of wine and shots for the men only, while trying to make small talk and apologize (again, only to the men) and hope could smooth things over.nnYou’ll see this is probably the only negative review I have ever left. This restaurant absolutely earned it.

Unprofessional and bad service! Came her one year ago already. Both times food came 1hour later while everyone else had finished their meal already. This time, After my partner reminded the waitress 2 times that my meal had not arrived, the chef/owner brought the dish himself with a very bad attitude, told my partner that this place sells food, not service! Very unprofessional attitude! Blaming his reaction for his kitchen being to hot and his mentor being agitated in the kitchen... Absolutely not acceptable as a customer! Not a cheap place to eat and very bad atmosphere created by this situation. I have never in my entire life experienced such a situation!nWhile the owner blamed his waitress and his previous mentor, at no point he apologized to my partner for being rude and offensive.nI didn't think i would ever encounter such a situation in tainan, this was a first!nBig NO to this good looking place. Respect is owned, not bought!

Great spot in Tainan with a friendly casual atmosphere. Really good selection of food and alcohol from an owner that obviously understands his food and drink.

Excellent service

Nice Bistro! Love the food!