Shangri-La's Far Eastern Plaza Hotel, Taipei 香格里拉台北遠東國際大飯店

Customer service great!nWe checked in and realized it was a connecting room so there was a door in between the rooms but I didn’t know what it was back then. Other than the weirdness of having a door that doesn’t do anything in your room and directly connects to another stranger’s room, we were able to hear the next door neighbor as they were quite loud.nnCalled the reception and they responded to change our room immediately although we had to wait in the same room until 17:00, not a problem at all.nHotel gave us an upgrade during our stay and also wine.nnOnly recommendation is to well-informed the customers before they check -in, it wasn’t too nice in the beginning.nnOh and the room cleaning service is from 9-17:00, be sure to kindly inform the customers this as well. We specially checked with the receptionist but this was not brought to our attention until we came back around 14:00 and the room was not cleaned yet, this could be nice to tell the guests too:)nnAppreciate all the staffs and also the duty manager during the night shift - Tommy Lin for making our stay happier despite the confusions.nnWill come back.

It's been a while to come back here. everything looks the same and staffs are still very friendly. the room is quiet and clean. Breakfast is also quite decent. definitely will come back again with my family to enjoy a short break here.

Highly recommended.. the vibes of the hotel are elegant. the rooms are spacious, with nice sofa, desks and, beds are really bigger and softer. The morning breakfast are really good with wide variety of dishes, are of best quality and taste. The bathroom has good accessories provided.

The dining and service of this Taipei institution are rock solid. Which is quite a thing to say, considering that this establishment arguably attracts some of the most cosmopolitan and wealthy of the Taiwan jet-set. I say this after having dined at three of their restaurants and stayed overnight more than once. Others may remark that there exist newer and posher places in Taipei, but there is simply no substitute for superb service. Make sure you experience their Horizon Club! (PS: Their employees also look movie-ready, but that is beside the point.)

Ya it's a bit old, but food and service is still top of the line. You could almost say its an old fashioned establishment