Mazda汽車-標達內湖廠

I service my car here and I can tell you that the service is just amazing. They are nice and polite. You get to relax in there world-class lounge upstairs. They got the latest mazdas in there show room. You can also book a test drive with them and try out all the models. They also can speak English if ever you can't speak Chinese. I'm very satisfied and happy with their services.

Great service of both bought cars maintenance or purchasing new cars

The two stars are entirely for the frontline service personnel. The on-site specialists are very serious about solving the problem, and only want to remind Mazda about the management mechanism of the maintenance factory appointment.nnFirst of all, the official website will limit the time available for appointment due to the flow of people. In theory, it should not be like after arriving at the scene today and saying that there are more people today. They will wait a long time to prevaricate the guests. Make an appointment almost two weeks ago, but in exchange for waiting. 4.5 hours of this result?nnSecond, the official website needs to fill in relevant forms such as maintenance items, which clearly explain what services they want to do, but when they arrive at the scene, they say that the guests themselves did not call to order materials, so please come back next week? For nearly two weeks, no commissioner confirmed with me. Only two appointment reminders were sent. How do customers who want to replace parts for the first time know that it’s useless to just fill in the form, and they need to place an order from the original factory? I very much doubt whether the staff training has not paid attention to the follow-up matters after reminding staff to collect the appointment form? If filling in the form is useless, why design a seemingly complete but useless form for customers to fill out? This problem is not only the Neihu factory, but also encountered in other original maintenance factories, thinking that the flagship is different, it seems to be the same.nnIn the end, I just want to say that it took a lot of time for the warranty and it is rare to write a review. This feels really bad. I have to spend time next week to do the repairs that should be completed this week.

All kinds of questions, whether you have an appointment or notnAs long as you enter the factory and wait for more than 2 hours, the commissioner will not report the progressnThe car is waiting there, what is the point of making an appointment! ?nCar owners who care about maintenance efficiency, please think twice

I asked the parts and said that I did not have to call back. I also said that I would use the text message to quote. It is more realistic to buy Ford.