Famo 法摩床藝

在momo上面購買一張雙人床墊uff0c經貴公司人員來電確認預約送貨日期uff0c送貨日前一晚接到電話通知隔日下午5-7點會送達uff0c原本有先爬文過貴公司的物流評價uff0c想說可能會突然早到或遲到uff0c一大早便起來整理等待床墊uff0c直至晚上六點半才接到一通電話表示可能會晚1-2小時uff0c立即跟司機說明我們後面還有行程uff0c請趕在九點前抵達。到了九點尚無任何音訊便去電詢問uff0c司機表示要十點才會到。詳閱貴公司網路關於物流無法準時的評論回覆uff0c都直言「網路購物無法指定時間送貨如無法接受請前往實體門市購買」uff0c但出貨時間1.為貴公司提供的時段2.遲到只能要求消費者配合等候3.如果無法提供能有效於預估時段內抵達的物流是否也不應該在網路平台上銷售uff1f

The boss service is really good! After placing the order, there will be a telephone notification immediately, and there will be a dedicated service to agree the delivery time, the delivery driver is also very polite, and the service is very attentive.nnAfter the mattress was delivered, the father and daughter were happy to put it on as soon as possible. I forgot to take pictures. Later, it occurred to me that some evaluations said that there is no peculiar smell! And the value for money is really good to sleep, and the texture is also super good.

The delivery is fast, but I think the driver’s quality is very poor. It is the worst service I have ever encountered. It is clearly agreed to recycle. We will also ask us to deal with it. Your company should take a good look at this service, otherwise it will definitely continue to have negative reviews.

Actually I want to give 3.5 stars, but I don’t have this choiceud83cudf1fud83cudf1fud83cudf1fud83cudf1fnnI bought their mattress at Momo, and the manufacturer’s number was displayed after the checkout. Then I received the customer service staff to inform the delivery time within a few days.nnI think the customer service staff’s tone is bad. I also know that your family cannot specify a date for online orders. This is your rule. I can understand but not everyone can match the specified date in time. I’m inconvenient and want to change the next day. She had a very bad tone and reluctantly changed the schedule and then hung up the phone very rudely afterwards.nnThen there is the delivery time. At the beginning, it was designated to arrive at about noon. I also told that I would call 30 minutes before the call. The call came at 9 in the morning? ? ? ? ? My whole question mark? ? ? ? ? ? And I asked the driver where the driver said he would be there in the alley for two or three minutes. I felt so dumbfounded. Time should be communicated more clearlynnAlthough the driver looks fierce, he is actually pretty good, but he speaks relatively few words. He is very experienced in moving mattresses and he can solve the problem with the narrow stairs in our house.nnThe mattress smelled a little bit, and it was scattered after about two days. The packaging is also very secure. There are thick bags on the four corners and the outermost part. You are not afraid of getting dirty.nnAlthough there are a lot of good reviews here, many of them have the same content. It feels like it was washed out. I bought a mattress for the first time. I hope it will be durable.nnOh, yes. The customer service on google feels a little selective to answer questions. Asking delivery questions will answer, but if you ask about other mattress usage methods, there is no reply...

I bought a mattress for my child because I calculated the height wrongnSo I contacted the store to apply for a replacementnFamo helped arrange the time without saying anything.nPersonally transported from the north to Taichung for exchange,nSwitch to the ideal mattress in my mind,nThe process is very friendly,nThe quality of the mattress is also superb ☺ufe0fnThis is only five ud83cudf1f not enoughnnMust add five ud83cudf1fud83cudf1fud83cudf1fud83cudf1fud83cudf1f give ten ud83cudf1fnnThank you Famo for giving me a good experience in buying a bed ud83dudc4d