Map
Detailed Information
- Place Types Convenience store
- Address No. 145號, Kunyang Street, Nangang District, Taipei City, Taiwan 115
- Coordinate 25.0501769,121.5942763
- Website https://www.family.com.tw/
- Rating 3
- Compound Code 3H2V+3P Nangang District, Taipei City, Taiwan
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The coffee exchange asked whether the latte can be exchanged for American style, but the female clerk said no. The male customers lined up at the back to exchange the paper latte for American style. The female clerk asked the male coffee clerk whether it was possible to exchange it.nThe male clerk can reply,nThe whole dumbfounded, where is the standard? What's the difference?nAsk the clerk, where are the principles and standard rules? The male clerk just jumped the needle and said otherwise, I'll change it for you. Can’t answernIs this the attitude and way to solve the problem?
n12/29 evening update: I received a call from the district supervisor to apologize. Checking the monitor before dialing is indeed a problem with the attitude of the clerk. I hope I can accept the apology; however, the verbal apology can really ensure that the attitude of the clerk who treated me this morning can be corrected from now on Is it? Generally speaking, the evaluation of this store in the past year is almost one star, which shows that I am not the first consumer to be treated like thisnnWu Aitingn2 commentsn2 minutes agonI would like to apologize to Miss Lin for her bad consumer experience and impolite behavior in the store on 12/29. Thanks to Miss Lin for her prompt correction. We will improve and strengthen it. Thank younnBut I still want to know where are the different standards for the two customers?????nnThere are three 7-11 shops around, why do I have to come to the whole family? I won’t go to this shop anymore, it will only hurt my body
The clerk kept talking on the phone during the checkout, and then I miscalculated the money. I asked her to make up the difference. The clerk had to adjust the monitor to confirm that I did not lie to her. Fortunately, the monitor paid me innocence, but the clerk didn’t say an apology. , After returning home, he directly called their head office to complain.
There are few public complaints, but almost every clerk in this family has a bad attitude. Whether you buy something or take a package is an impatient attitude. It’s the same in the morning, afternoon, and evening. I really owe education.
2020/4/20, around 1pm, buy a coffeenAre the staff members really in a hurry?nAfter I settled the bill, I said that coffee needs 3 beansnYou guys said to me, it ’s gonenI will talk about it early next time ...nnPlease, please! My eyes are not blind. I see that you only pressed the option and passed the cup. It has n’t started yet. Why ca n’t you change it?nAlso tell me that I have to say it early next time! ! !nI said no after closing the account? How early is it?nnThe whole family will ask if you want to add sugar / creamer?nOnly you shop never asknnBoth male and female shop assistants have the same service attitude and bad tone!nIf you are in a bad mood, please take a day off and rest at home.
I gave the clerk 100 yuan. The clerk said I didn't give it, and the attitude was still very bad. Did you go to the counter to see Ah? Will the money disappear? I didn't turn on the ATM? Can I make someone behind? Super dumbfounded. Fortunately, I insisted on adjusting the monitor to give me justice. Otherwise, I would lose money, and my reputation would be wiped out. ! ! An old female clerk, and finally she casually apologized and kept saying how I would crumple the money. She rubbed the 100 yuan as rubbish and threw it in the trash bin, only to see the monitor! ! Apology is not sincere at all! ! ! ! I had to go to work and had to leave
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