An An Pharmacy Store

Health care in Guantian district.

2021/03/13 (Saturday) call your shop to order paraffin gauze. The clerk said that you need to pay the deposit before you can order, so I explained that because I don’t live near Longtian, can I wait for the goods to arrive at the store and then pick up and pay? , The clerk said that it was not possible, so he went to your store in the afternoon and paid the full payment for the goods (unit price 139*7=973, but the order did not write the unit price 139, only 973), and got the customer order, but found the clerk after boarding On the customer order, write: Deposit 973. I was wrong, so I went to your store and asked the clerk to fill in the word *paid in full on the customer order (but did not cross out the deposit). 2021/03/16 (Tue) 16:30 in the afternoon to call your store to ask if the goods have arrived. The clerk stated that the goods have not arrived due to shipping problems, so please ask the clerk for help and inquire about the arrival of the goods in a few days. The clerk said: I want to help Reply to me after inquiring about shipping. At 20:38 in the evening, the clerk called and said: the boss has helped to ask the manufacturer or the same industry (because the mobile phone signal is not good, I didn’t hear it clearly), saying that the goods will be delivered in about 2~3 days. At this time, I told the clerk: because of family surgery I needed to use this product in the future, please deal with it as soon as possible, and the clerk said that there is no problem. 2021/03/17 (Wednesday) 13:00, the clerk calls to indicate that the goods have been transferred to the manufacturer, but the price of a box has changed to 190..., the clerk said : If you want to make up the price difference, if you don't want it, you will refund it.nnDoes this ~~~~~ fit~~~~~ rationale~~~~~?

Customer handling is terrible!nDue to the demand after the operation, I went to the site to order the medicine cloth and paid the reservation in full. The delivery schedule was delayed. In addition to delaying the care, I suddenly called to increase the price. It is understandable that the manufacturer's price has increased, but it has been This requirement is unreasonable if the payment is fully paid and there are documents to prove it.

I bought the three mask products from your store on the Lotte website, and placed an order on 12/10. It was only on 12/20 that one of them was out of stock, and the order was cancelled at the same time that it was notified that it was out of stock (we haven’t seen the message yet)? Is there room for improvement in the process? Can’t ask the customer if they want to exchange the goods, but the other two products are in stock but cannot be shipped? Call to inquire only because customers don’t like exchanges in the past? It is really unpleasant to cancel the order inexplicably, please Everyone should be prepared for the sudden cancellation of the order

The clerk has a good attitude, but be careful not to stop to the red line.nWill take pictures