Taipei Fubon Bank

The service is attentive and meticulous, and will answer questions in detail. In the morning of 2021.02.18, the lady and guard at the entrance navigation counter were very attentive and helpful, and deserve special praise.

The efficiency is very poor. I opened a financial card and ran back and forth between the counter and the ATM. I felt that the clerk was not in the situation, and had a little knowledge of the problems raised by the customers. Simple things can only be solved by running back and forth.

The lady who picked up the switchboard was very impatient, and interrupted before listening to the guest's speech, giving people a feeling that they didn't want to serve. It is recommended that the staff training should be strengthened!

There are more employees than guests. I waited for 15 minutes, and the processing took 1 hour. The handling staff kept receiving calls to interrupt the operation. When sitting in front of the handling staff to open a new account, the other party also called other customers to deal with the customer's affairs, which was completely disrespected. The female deputy manager is still there, standing by and doing nothing. Fubon Bank’s class system is obvious, and the job distribution is also very strange. It is impossible to let the handling staff who directly contact customers concentrate on their work.

You must check your passbook when sending money to other banks The best service is security