鹿港鉑鈳民宿-Back Inn

Thank for nice service! Comfortable rooms!

The experience of staying here at the end of January was terrible. After booking a room with Agoda, it was a very unpleasant beginning! First of all, the webpage indicated the actual check-in for breakfast, but it said no. The homestay said it was Agoda’s fault, but Agoda said it would investigate. The two parties pushed back and forth. The homestay and Agoda are partners and the first line to face customers. In the end, they only said yes. Agoda’s mistake, let us know if there is any progress in the future. There is no concern about the mood of consumers at all! Of course we didn't have breakfast in the end! This way of handling makes people angry! Then come to the hot water of the water heater, the first person can wash it, and the second one can wait for the cold water! We were very uncomfortable in the cold water that day when it was cold! (Many people reacted in the comments) The soundproofing of the room is very poor, just the thin wooden door, the outside sound is clear, people who are not sleeping well are advised to stay away! (Many people reacted in the comments) The toilet door was in an industrial style, and it was lockable inside. It was impossible to close the door from the outside. I could smell the smell of the toilet from nowhere. The bed is soft, as long as one person turns over, the bed will shake. I thought it was an earthquake~ There is no hot water bottle in the room, it is very inconvenient to go to the first floor to install hot and cold water ! The room was not heated. The room we stayed in was dark and cold without the sun, and it felt strange to sleep that night... In short, the room we were assigned to was not sunny on weekdays. Don't push it greatly, go to a restaurant or other well-reviewed B&B for the same money! Don't spend money to suffer! In addition to being close to Lugang Old Street. Mrs. Boss, your attitude in handling consumer complaints is really dumbfounded. In response to the simple operation of the homestay, it means that there is no need for improvement, right? Does it make it difficult for consumers to live more comfortably? Also, with a personally attacking response, why do you find the consumer’s mental health status when looking for a doctor in the palace? Such a response will not make you more noble, on the contrary, it will make people clearly see your mentality and behavior, and completely ignore you The voice of consumers! Consumers have sharp eyes, you are fair and comfortable, and you will stand the test when you come out!

In terms of advantages and disadvantages The advantage is that he is well located and convenient for parking Pretty new Be careful with shortcomings The soundproofing of the rooms on the first floor is poor enough Never stayed on the second floor, I don’t know so I only comment on the first floor On the first floor, the door is next to the stairs. The door is about two steps away and there is a public table and chair area where you can have breakfast or something. Check out time is obviously 11 o'clock Was awakened at 8 o'clock The back door opens and closes and walks to the corridor outside the balcony of our room Sort out the garbage near the door at once, the plastic bags are cracking Guests have breakfast on the first floor to discuss which kid is doing math Why on earth do I come out to play on holidays like this, the quality of sleep is worse than sleeping in my house Then I don’t know who is complaining that someone is going to take out the trash and accidentally locked the door and thinks that he is very North Seven. I really didn't want to know these I woke up the next morning to make sure they did more sound insulation As a result, I opened the door and only saw a few pieces of plastic that did not stick well on the door. When I checked in that night After entering the room, there is a message reminding some precautions For example, there should be more than 15 minutes between bathing Time to heat the electric heater It also said that you don't want to wash too much water or open too hot once! I did it all, but the hot water is getting colder and colder! The most fundamental problem is that if your electric water heater is storing heat, your bucket is too small. There is no need to wait 15 minutes for instant heat The whole accommodation experience was poor from the moment of taking a shower Then there are little flying insects in the room The quilt is not warm Waking up in the middle of the night No heating function in the room The above is really my real accommodation experience, no fraud or exaggeration But it's my personal opinion If you think that as long as you are new, you can accept it, then in terms of its price/performance ratio, you are ok. But I won’t stay in a homestay where the shower reaches cold water anymore

房間整理的非常乾淨，冷氣出風口還特別用一個罩子罩著避免冷風直吹頭，這個細節很貼心，因為短暫路過住一晚，對我們來說這個價格非常實在且cp值高了 住客需要注意的地方：雖然是通鋪但高低檻比較多，如果有帶小孩的要特別注意一下，浴室的地板材質是屬於比較滑的，不小心滑了一下，洗澡走進浴室要注意滑倒 以上的小點稍微注意一下，其他都很不錯了

The room is humid and musty. It may be that few people live on weekdays, so there are many dust mites, sneezing in the door, allergic eyes and skin, and her boyfriend is also very itchy when lying in bed. I washed my boyfriend in the bath until it was cold water, and there was no hot water after the washing. The soundproofing was very poor. I heard the sound of fighting and bumping at 7-8 in the morning. The only advantage is that it is very close to Lukang Old Street, but I don't want to live anymore.