Watsons

The attitude of the staff at the counter was very bad and they put on a bad face, but the colleagues chatting were very happy. The consumption experience was really bad enough. Although Google reviews are not a very fair platform, but the review is only 2.3 stars.....The actual experience is really a bad enough store, it is like driving away customers. Don't think about how big Baoya is now? Will not enter any Watsons in the future, I believe your company may soon launch the Taiwan market.

Staff training needs to be strengthened. A certain clerk with long hair dyed light gray was unprofessional and had problems with the way he handled things. On 11/30 at 9:30 pm, I asked a shopping app to redeem membership points. Regardless of the "Why ask my attitude", if you are not sure or don’t know, you can admit it and ask colleagues for assistance or Asking colleagues for assistance, how could it provide a wrong answer and mislead consumers? After arriving at the Beijing Railway Station store, I got a reasonable answer.

The two clerks have a very bad attitude towards making an account, don't they owe you money? Then you can resign if you don't want to do it, no one can accept that kind of face.

At other Watsons, I can directly scan the membership card barcode of the physical card by scanning the cloud invoice platform of the Ministry of Finance. This one can only recognize the physical card or app, and I need to show the physical card if I want to use credits. This is all the case, so why do other branches? It’s all digital now. It’s too much for us to keep using physical cards!

Bad service attitude