7-ELEVEN(國庭門市)

I don't like the service attitude of your store very much - I sent 7 packages in the morning Afraid of delaying the crowds at work, specially choose to send it around 10:30 I feel very fortunate when I enter the store to see that there are few people at checkout at this time As a result, the impatient attitude of the female clerk is still fully revealed Went to buy coffee once in the middle of the night At checkout, I found that there was no discount of 3 yuan for my own cup But seeing the big night shift clerk take no notice The kind that didn't say a word from the beginning to the end of the checkout I really don't bother to correct I don't want to come here anymore - I hope these shop assistants can be treated like this when they go to other stores Please compare the feelings of customers

Because of work, I visit every few days. Overall, the evaluation is acceptable. Spacious space, complete products...but the service quality needs to be enhanced: 1. There are two coffee machines in the store, one of which failed at a certain time. When I went to consume, I accidentally ran into the previous customer who ordered 8 cups. I asked the clerk if he could make one cup for me. The clerk refused the request directly, and no Coordinating with the previous group of customers...Of course, it cannot be said that the clerk’s handling is improper, but the attitude and tone can be more tactful. If it is really difficult to cooperate with the customers behind, it will be less unhappy 2. At 6:30 in the morning, go to consume breakfast by the way, and sometimes work for the night shift staff. When buying goods and wanting to check out, there was also a customer waiting for the checkout, but the staff on duty only said "wait a minute", and then continued to replenish the order and put the empty basket outside before returning to the counter to check in. The guests were left to wait for nearly 5 minutes. Then while eating breakfast, I waited for a hot latte and waited for 5 minutes. When I was going to get the coffee, I found that the coffee machine was out of milk, and the clerk was another "wait a minute"...Please, I'm going to work in a hurry~ 3. It's also 6:30 in the morning... Pick up a large cup of American iced coffee with your mobile phone Open Point APP delivery voucher, and pack it in your own stainless steel bottle. When I scanned the barcode, I actively informed the clerk that a discount of 3 yuan was required, but the clerk replied that there was no such thing!? Is the education and training fake? I don’t even know the discount of my own cup! I don’t care about the 3 yuan Money, even if you get the 3 dollars, it is often contributed to charity donations. The question is, do the service personnel know what to do first? How much do they know about commodity activities? Especially some normal preferential programs‼ I can be considerate of the waiter’s hard work, can the waiter think more about the customer’s feelings?

Since the store’s staff changed to a new batch, the service was not as good as the previous staff....Can you please the store manager to ask the staff to wink better in the future?

The waiter on the evening shift was not very good. He brought the accompanying cup to buy coffee. The lid was covered casually. I didn’t cover it properly. I really want to ask, if the lid is not good, won’t you change the other side of the lid? It’s hard to lock, it will flow out a little bit speechless

Good service attitude of the male clerk surnamed Zhou in the morning shift