7-Eleven

I actually bought 192 ice from this bad shop, but later I found out that it counted as the last customer. Bad attitude

Staff training really needs to be strengthened Encountered a situation where there is no operating system or system operation error several times To waste a lot of consumer time, we have to call the head office customer service to inquire and solve the problem. Today (2020.8.23) around 11:30 in the morning, you must use your action to get the triple coupon at any time to receive milk tea. The female clerk is not clear about the activities in the store. First, she said that there was no activity, and she saw the activity card on the shelf and then changed her words to say that the activity was over. activity. I took out the mobile phone and opened the app to ask her to send the cup. She didn’t check what to do, so she said it was not the same item. I picked up the activity card and the drink and let her compare it, and told her that my mobile phone still had the cup sent before. Do you want to refresh the data directly? She even gave up processing and asked the manager to come out, but the manager finished the processing in less than 10 seconds... It's not a big deal, but the whole shopping process is really uncomfortable! Consumers are not incomprehensible for shop assistants who are unclear about in-store activities and unfamiliar with system operations. But in the process, I didn’t fully understand the needs of consumers, directly pushed the problem to consumers, casually said that there was no such event, the event has ended, and it was not an active item... Finally, the store manager proved that all this was just insufficient training of employees and wasted. Consumer time (including other guests waiting to checkout), and there was no apology in the end. This is really unacceptable! As the leading supermarket in Taiwan, please do your best!

After reading other people’s comments, I realized that I was not the only one who felt this way. The quality of the clerk was really poor. I wonder if the bosses are all looking for work-study students? Putting on a stinky face, I don’t know who to show it to, as if owed her tens of millions, and then I closed my mouth. It’s like she is the owner, obviously a convenience store hidden in the community, but the service attitude is so bad. I also commented on the convenience store for the first time and served this store

Unfriendly shop There is a large store staff in the store. I wonder if it is the boss or the employee? She has a bad face and a bad breath, I don't know who offended her! !! Rather take a few more steps to another 7-11.

Even a star doesn't want to give it. The big night clerk of this store is the family and friends of the store manager. The attitude is very bad. If you take a break in the seating area for too long, you will always stare at people, and the speech is very arrogant. Looking at people in the nostrils, my mouth doesn't know what to do in the autumn, EQ is so low, what is the work of the society and people? A very bad shop, I see only the residents there will go!