Hoya Hot Springs Resort & Spa

This was probably the worst hotel/resort I have ever stayed at in my life. The room has a pretty icky carpet that is stained essentially everywhere. 2 of the 3 small towels and 2 of the 3 large towels provided were stained with questionable orange stains and one even had a dead bug folded in it! The shower is outside the bathtub, which is fine except the floor slants toward the wall and the drain is NOT by the wall so you end up with a giant soapy puddle there. Also the white shower curtain was yellowing and was also too long so a good 1-1.5 inches of the bottom of the shower curtain were sitting in a puddle of shower water. The handle on the bathtub was originally silver and it had turned a VERY speckled black. EDIT: the breakfast foods taste sub-par at best. However cleanliness needs SO MUCH WORK. I spent more time looking for clean plates and bowls than I did eating. I found hair wrapped around the food. Honestly, this dining hall/restaurant should be ashamed of itself. Overall, I do not recommend this hotel to anyone, not even my worst enemy. This place is disgusting. Do not waste your money.

The only good thing was the bed, it was big and cozy. Old facilities, there was dusts on the table, and around the kettle. There wasn’t curtain in the bathroom so when we took a shower, the water was around the floor. The smell wasn’t good in the room, i think its from the carpet. I felt it really dirty. I think hotel management should consider about the facilities also the cleanliness. Breakfast was the worst, just a few choices although the restaurant was big. And the food was not good. Its really bad compare with smaller hotels we ever had breakfast. Some spoon was still with something like food on eventhough its at the place “clean spoons”

Just because NOBODY speaks English there. I am not coming from an English speaking country but English at least in Hotels expecting to be able to communicate. About the concierge in Hotel. I have difficulties setting A/C panel and told that can't set temperature as is central unit. What a fool to avoid showing me just because lack of language barrier!

It is a old hotel but it provides good service. The price is also friendly. The hot spring is very good, but you need to dress the swimsuit. Naked is not allowed. The breakfast is varies. Full of vegetables and delicious rice which is famous in Taitung. There are our door cafe seats which you can drink coffee and have a talk with friends.

Nice enough hotel, but the hot spring wasn't as hot or mineralised as I would like.