Kim Collect studio

I am the bride of March 109 The process of shooting wedding dresses at KIM COLLECT is easy and fun But the evaluation of 2 stars is because of the after-the-fact service and handling attitude... When returning the wedding dress in March 109, I was told that the white gauze had broken two small holes Because it is a petty bourgeoisie, I was very nervous to ask how much the charge would be. I wanted to say that I had to prepare first, and then the service staff replied: about a thousand or so! I don’t understand the market of the wedding industry. I want to say that those two small holes cost more than 1,000. My heart hurts (the photo is below) Please let the service staff know me if you have a repair quotation from the manufacturer Later, I missed their call because I went to work (109/3/25) Did not return the call Later (109/4/8), I have been told that "the manufacturer will replace the whole piece of yarn with two holes" to compensate 4500 yuan and because there are customers waiting to wear something, they can't contact me so I just replaced it... Although the contract was signed, it said "damage to be compensated" But this makes me feel like a lamb to be slaughtered, I have to pay as much as they offer... Besides, I am very unacceptable to this price! I hope you provide the manufacturer's repair form You can’t read it back from 8/20 until 109/12/24 Finally sent an invoice, asking me to find time to get it [Put it there as a deposit of 10,000 yuan for 9 months] Deduction [Compensation 4,500 yuan] [Refunded deposit of 5,500 yuan] I just want to say because of the wedding Even if I’m a petty bourgeoisie, I gritted my teeth and discussed with my husband, spending an extra 8,000 yuan for me to "raise" the dress But because of two holes, To be collected 4500 and completely unable to communicate or give in, I also did not consider the "depreciation problem of the wedding dress itself" (this is an old model that does not require an increase in price, but a new layer of yarn is replaced because of the hole... This is far from the cost of repair...) Old wedding dress-there is a hole-a new layer of yarn is directly required for compensation I feel very unreasonable! ! After the response (109/12/24) I can’t read it back to now... Really disappointed with their service attitude I hope they can uphold a service attitude and communicate and deal with it Thank you

Fortunately we were able to find it here. The courtesy service is super attentive and sincere for our newcomers. What's better is that all the prices are publicly available. Their wedding dresses are really worth wearing super beautiful 😍

There are many wedding dresses to choose from, the dresses are very beautiful 😘😘, the photographer is very professional and will bring the atmosphere, the makeup of the new secret has also changed a lot, and they will match the dress

First choice for marriage I met Yi Ting from the first consultation Her sincere and professional explanation I feel relieved to choose Kim collect studio Let them plan the total service of our wedding From wedding photographer sam. wedding photographer Pei Jun All professional and very kind And my favorite new secret teacher Joyce I love every look so beautiful Thank you for marrying me beautifully It is worth recommending 👍🏻

When I came in for consultation, listened to Yin Ting’s introduction and read the works, I did not hesitate to choose Kim. The service and professionalism of Joyce, the marriage photographer, and Pei Jun are all five-star. Hey, the final product let us So satisfied, thank you Kim for recording the most important moment in our lives perfectly, thxxx👍🏼