曉芳窯 HSIAOFANG POTTERY ARTS

I saw a piece made by this company at a friend's home in Philadelphia a couple of years ago and loved it for its beauty and innovation. I decided to pay them a visit while I was in Taipei this time. I tried to call them two weeks ago but their phone kept ringing with no answer. I figured they must have taken a five-day vacation like the rest of the country. I was out of town last week. I tried to call them at 9:00 this morning and was put on hold for a few minutes before they hung up on me. I tried calling again and the exact same thing happened. I decided to take a chance to go anyway. (Mind you they are in the boonies.) It took me a forty-minute metro ride and a thirty-minute hike (the last quarter mile being a steep incline) to get there. I rang the doorbell and was asked what I wanted. When I told her I would like to visit I was told I had to make an appointment to do so. I told her I tried calling multiple times but I was hung up each time and begged to let me in to no avail. They may have the best product in the world (and they are sure proud of it) I now don't give it a hoot.

Came to Beitou and bought a pair of Ru Kiln plum cups🥰

My friend came all the way by plane but couldn't enter Please call to make an appointment, otherwise you will run for nothing. (There is no announcement Need an appointment?)

Mainland tourists don't go! The information says business, and the door is closed! Wasted me a long time! The phone said that we are not open for appointment! Go back and sell Xiaofang, all at a low price!

The phone attitude is very arrogant and rude. It hasn't been answered for a long time. The process of asking is very inefficient, very bad!