Grand View Resort Beitou Hotel

We were greeted with great service. Service was good throughout the hotel. The hot tub was good too. But the room was impressive. Having paid that amount of money and even extra for higher floors and view, we were assigned to a room that faces the hill side just 10m away. It looks good initially but it was getting dark since we can only check in at 3pm. We actually paid for a room with a view if the city and sunset! We requested a room change and it was done after ½hour wait. Do not understand as to why we were assigned a room without a view when we paid for one. The bedroom was rather small as half of the space was taken up by the dressing and shower and hot tub area. Not forgetting a big balcony. Apart from the room being small, the changing area has only glass sliding doors! This is absolutely not accepted as there is no privacy at all! What if my teenage daughter is with us that day? Besides, we need a light on in the night in the toilet so that we will not trip over and fall but it was so so bright in the room. The light to the toilet is also connected to the expire air which was loud too! The room was stuffy as the is so much humidity in it. We can open the door or windows but there are no mosquito screen! I actually could sleep till almost 4 when I just knock out. The next morning, I realized that the mattress is old and has sunken in the middle which left my body feeling tired and achy. Another hard to believe thing is they don't have drinking cups! They only provided 2 glasses and 2 expresso cups for expresso coffees and 2 small Chinese tea cups for Chinese tea. But I just want to drink hot water!.... no drinking cups....🙄 On the positive note, there are so much freebies in the room. Food at the french restaurant was good. I opted to upgrade to the lobster set which is worth every penny. Breakfast was good too. Sumptuous!

Excellent hotel and staffs that took care of my arrangement for my friend's birthday stay. My friend had a wonderful experience and I will for sure visit one day myself.

Great service, food is a bit over-hyped by reviews online. Public bath facilities are very good. I recommend taking advantage of their shuttle services.

This is amazing, amazing, amazing. Expensive but worth every penny. Literally the most beautiful hot springs anywhere (yes, Japan included). The water has healing powers and the music is almost transcendent. Being here takes you away, like you're on some serene cloud where no harm can touch you. Public springs are the best, but private ones are delightful also. The loveliest hotel staff anywhere ever. Anything about this hotel has to be discussed in superlatives. I've never felt so peaceful and carefree in my life like when I was here. And I kept coming here often. It's simply incredible

We had a great afternoon at hot spring spa. Very clean with excellent service. Highly recommend If you are looking for an high end hot spring experience.