屈臣氏Watsons (來店取貨)

I dropped my wallet at Watsons today. Thanks to the kind staff who not only helped me keep it, but also found the credit card in my wallet. Please contact me from the bank. Thank you very much!

Please ask the head office to strengthen the training of the staff of the store, understand the basic needs of the station, understand the cashier receipt and return process, and how to use the company's computer system staff will not stand up? ? ? And is it irresponsible and responsible for handling customer service needs to be reviewed and replaced? ? ? ?nThe following is a lengthy passagenThe use of ritual checkout does not indicate that no change is required. To fill the amount and say that you can't brush back to ask the supervisor, the clerk will call the supervisor to deal with it, and it will not be seen. Until you see other long queues of guests, they will finish the account and ask how long it will take to ask. (At this time, it has been nearly 20 minutes) The clerk only called up and told the supervisor that the guest was not happy, but the supervisor was still late in the upstairs. After a while, he slowly came down and looked very bad. After a long time, I don’t want to buy it. Please return the gift book. It’s said that the date of the gift book may not be used in other stores. What is the reason? Then ask if you can hurry up? Actually, she was just busy upstairs. I want to say that everyone respects each other, not that we can't understand the service industry, but it shouldn't be your time is time. If you are busy, you can change your tone instead of taking it for granted. Let us wait for you! Being hanged aside and waiting for the guests to finish the account, the supervisor only went down to deal with it and felt very bad. The clerk of the vouchers should inform in advance and did not make it clear. Then we had a customer clerk to deal with the problem in front of the pick-up. The clerk has been calling the supervisor and has been unable to get down. The clerk also said that the guest is not happy, and finally let the customer pick up the goods. In the presence of the guest, the guest’s mood is too late to wait for the supervisor. Should the education and training be strengthened so that the clerk can solve the problem quickly? I don’t want to be in charge. The guest is going to set up a tent for the night and wait for the supervisor to go to work tomorrow!

The staff of Chen Roube is super patient and attentive, and takes the initiative to care about guestsnBecause I have to choose sunscreen products online and crawled a lot of articles, standing in front of the sunscreen cabinet for a long time and I don’t know which one to buy, she took the initiative to care about and recommend many products that she will use, and also reminds me of any discounts that can be brushed now. Thank you so much for Zhangka and so on~~~

The quality of the recent staff is very bad. Although the clerk on the second floor said with no expression, I would like to ask if I need help. At least I didn’t lose my bad temper to the guests, so this star is for her. As for the counter on the first floor, it is very poor. I really want to put down the goods and don’t buy it. The expression is stinking, and the speech should not be told. The cash register has some problems, and it has been very vigorous and impatient to press the button, and at the same time, it does not issue. Annoying voice. Since choosing this job, it is difficult to achieve at least 60 points? ! There are not many people, do you want to run away from the guests?

Super stinky face on the counter, bad service attitude