Oschadbank

I went to the bank to find out whether my pensioner and my husband received salary cards, in response Valentina Alexandrovna said that she didn’t have the information, I replied that it was a very strange bank that I had to go several times, especially my husband asked to leave work to get a card, told her that it’s not for nothing that people speak badly about your bank; you really don’t know anything. I had to dial another bank in which I immediately received an answer where our cards are. The bank is obliged to send an SMS to warn about the receipt of the customer’s card, well this bank doesn’t do this, we have to look for our customers’s cards. The husband came to receive his card. Valentina Aleksandrovna reproached that I was rude to her, I expressed only that she did not have information, and no one gave her the right to express her opinion about clients. We ask the bank management to pay attention to the work of their employees with the customers of your bank.

Employees are not qualified. Constantly make mistakes when paying. Rude, do not answer the questions posed. Today served by Romanova Victoria Yurievna, cashier-controller. I have never met such unpleasant bank employees.

The most miserable department, the repair is new and the employees are old, they transfer 40 dollars an hour at the cash desk, while at the same time one window works at the cash desk of 3. The line has not been moving for an hour. Repair of the office is clearly a waste of money. With such a speed of service, they need to be relocated to a kiosk. Everyone is so unhurried as if at a funeral.

Disgusting service at the checkout.

Slow customer service