Nova Poshta Office #34

Good

👍👍

They change the weight at the department, pack the goods in their own box to increase the delivery price. And the head of the department for December 2020 is a big joker. I called and apologized, said we will send you a promotional code for 100 UAH for compensation and did not send it. When I got through to him after 3 days, I did not answer before. Said yes yes now we will send and that's all.

Disgusting, slow service, employees at checkout can go and disappear for 10 minutes (maybe go to smoke on the back porch), despite the huge queue. The constant lack of the necessary packaging, and as a result, an overpayment for sending in a larger container. Some characters (NP employees) allow themselves boorish jokes and remarks towards clients. Serves chaotically without keeping a queue. As the head of the department, Medvedev, wrote earlier, he is clearly not able to organize the full-fledged work of his team for high-quality work.

Previously, there was a better opinion about the employees of the department, and after the return of the damaged parcel and rude communication of the staff, namely Chernievsky R.S. , who is rude and behaves as if I came to his house, perhaps for them this is a valuable employee who can "cheat" and send the client to hell with the question: "what do you want from me." A big question about the "new mail": you take payment for oversized cargo, calling it "manual processing", and treating the parcels like trash: the parcel returned with a torn stretch and damaged goods (despite the fact that for a parcel of 1.5 kg and a length of 90 cm you take 77gr). It's a pity, the greed for profit ruined a good company.