Map
Detailed Information
- Place Types Locksmith
- Address Valentynivska St, 15б, кв54, Kharkiv, Kharkivs'ka oblast, Ukraine, 61168
- Coordinate 50.019233,36.328193
- Website http://lockmaster.kh.ua/
- Rating 4.6
- Compound Code 289H+M7 Kharkiv, Kharkiv Oblast, Ukraine
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The door slammed: the handle tongue "jammed". They called the master. They promised to come in 30 minutes, the master who introduced himself as Andrew arrived after 50. He announced the cost of the service: with damage to the door 1200.00 UAH, without damaging the door - 1800.00 UAH. They agreed to 1800.00 (they thought that the damage was serious)))) The so-called master Andrey dismantled the entire structure and offered to install a new one the next day for an additional fee of 2200.00 UAH. with a 1 year warranty. Agreed (what difference does it make who to pay, because most of the reviews about the company are good). The next day, the foreman arrived, installed the handle and put the "secret" in the old lock, motivating this with a desire to keep our keys, i.e. "new lock" with old parts. They began to carefully examine our "new thing": the handles and the "tongue" were roughly and inaccurately cleaned, with obvious chips, there are traces of long-term or inaccurate use. Then the "performance" began. There was no answer to the question of what kind of design we installed, where is the box from the lock, where the warranty is reflected and where our old lock is. They asked for the phone number of the head of the company. In response, it was sounded that the leader will be tomorrow, because he went to the Dnieper for a call and today is a day off. Although on the coated piece of paper, which the company proudly called the contract-statement (by the way, it does not have any signs identifying it as a document - there are no stamps, there is no numbering of the letterhead), it is clearly written: "24 hours seven days a week." Then two men called back, from different phone numbers, each of whom introduced himself as the director of the company, but did not give their names. The offer to meet was refused. One said: "What should I meet with YOU at all?", And the second said that he was at a meeting (on a holiday on February 14, Sunday, 2 pm in some other city))) After calling the police (before her arrival) the so-called master Andrey hastily brought some kind of box, supposedly from under the newly installed lock, into which even with a strong desire to place this lock will not be possible. Before the arrival of the police, the so-called. master Andrey behaved cheekily, boorishly, tried to hide. But then the police arrived. Get off the so-called. master Andrey had nowhere to go. The police examined our facility, making sure that the installed lock did not meet any quality standards, since even the handle did not return to its original position when pressed. It ended with the so-called. Master Andrey, on the recommendation of the police, dismantled his scrap metal and returned the money for an allegedly new lock (UAH 2200.00), and also returned our old lock to us only at the request of the police. After the departure of the police, the so-called. master Andrey returned and demanded to return the box from under the built-in and dismantled by him lock, etc. documents. We returned the box to him, and the so-called. the documents were left for possible litigation. During the investigation, the so-called. foreman Andrey told the policeman that the locks installed by the company were bought at the Barabashovo market. In our opinion, given the fact that our dismantled lock was removed and placed in the trunk of the car, the so-called. master Andrey, and the so-called. the new castle was damaged, the restored scrap metal is sold to the clients of the company for an expensive price. For comparison: on the same day at Epicenter we purchased a eurocylinder, a lock and a door handle for the total amount of UAH 1269.00. Installing them is not difficult even for a beginner in this business. In general, a nasty and disgusting situation. 2 days of my life are wasted. We do not recommend the company. I would like to believe that this review will be read by the real head of the company, we very much hope that he created his enterprise not in order to offend people who, not always through their own fault, got into an unpleasant situation.
Lost the keys to the apartment. Almost mad) friend gave the number of the master, immediately picked up the phone, despite the late hour. Arrived, quickly hid the lock, replaced, and gave me new keys. Professionally! thanks
in my opinion these are aphorists. Of course they come quickly. but they don't fix anything. they just take money for calling 300 UAH and that's it.
hung noodles and left.
I called the wizard to troubleshoot the lock, in the end they said that I need to change 5 or 6 thousand pay.
I do not advise you to contact them.
Lost the key to the rented apartment, typed the owner, he gave the go-ahead to be opened, as the owner with a duplicate in Kiev
I called your company, responded promptly
I am satisfied.
They asked who is the owner, made sure that I was not a swindler and after that they did their job efficiently and quickly
Thank you
I RECOMMEND. They stole a bag from the car, it had the keys to the house. A friend advised this company. A man arrived and opened the doors in 20 minutes.
Thank you so much.
Yes, most importantly, I asked for documents to show that this was my apartment))
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