Eko-Market

Ok

A little dirty

Background to understand the value of a review. I have been working in the service for several years. My experience has varied, from stores in Europe to a company with a target audience in the US and English speaking countries. Experience in working with clients is already in the blood. To business. For half a year I am a client of this store. Personnel: due to the lack of training "who is our client", they do not always understand how to behave. They discuss how in the family who has what. How tired. How long the days go by How their colleague works poorly. Sick. And all the rest while working with the buyer. Firefight of complaints from left to right. Sometimes it was even funny, as if back in the province. I have always made a discount on the fact that it is an economy class store. Yes, apparently the management has financial problems. Customers can notice this by looking at the shelves. Delay. Dirty. The vegetable department is repulsive. Looking at the store, one gets the impression that he lives on his own, where the hand of the leadership was not applied. Today was my last visit. Not extreme, but more my leg will not be there. Picture. I want to buy apples. Something runs behind the rack. I raise my head. A bunch of cockroaches. They just hang out :) there are many people in the store. I decided not to create a conflict, because I empathize with the hard times in the company (as I justified it to myself). As soon as my turn came, and the previous customer left, and the next one was not yet there, I informed the cashier about what I saw. Politely. Without fu dear and you are to blame for everything. And with a recommendation to convey to the management that they need the persecution of parasites. Nobody wants to meet the sanitary and epidemiological station. The cashier silently struck the goods, your check, goodbye. I am one of the most polite customers. Always welcome the staff, thank you, have a nice day. This whole situation shows 1. Lack of knowledge of staff what to answer in this case. 2. Lack of leadership in the life of staff and the store. I'm a layman to leave reviews and I don't know how to attach a beautiful photo, but I'm sure you've seen cockroaches. There are 8 of them in the photo.

I am local - so I know this store very well, and he knows me very well))) There are nuances, as elsewhere. Prices need to be checked - there is a device in the hall for reading a barcode, but if more breaks at the checkout than on the price tag, the difference is compensated. and they don't argue with me. It is better not to take any cookies and cereals by weight. Not ideal hygienically. Plus what is weighed right in the store is almost always without "stocking" - that is, the weight of a cardboard backing or a plastic box goes like the weight of the product. By the way, like in many supermarkets. But, again, you can get confused and insist that they weighed correctly. There are check scales in the hall. Good discounts on vegetables and fruits from time to time, promotions on sausages, sweets, juices, milk, etc. from manufacturers. With the staff, everything is ok, but, again, perhaps because I have been buying there for years and all my acquaintances. Having studied all the features of this place, I use it wisely, selectively, and, as a result, profitably)

We walk close to home. Not always satisfied with the service, there are long queues. The meat department is just awful. Tagrans are present.