Map
Detailed Information
- Place Types Post office
- Address Vasylkivska St, 38, Kyiv, Ukraine, 03022
- Coordinate 50.39119,30.48281
- Website https://ukrposhta.ua/
- Rating 2.6
- Compound Code 9FRM+F4 Kyiv, Kyiv city, Ukraine
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I went to this branch of Ukrposhta more than once, each time the employees showed rude and contemptuous attitude to customers (not only to me). Any questions about receiving or sending could be heard only rudely and biting, as if I had offended them in a past life with something very strong, as someone wrote in the reviews, if you could put 0 stars, I would ask. Also surprising is the problem with the student, which is not a weighty document for taking away the parcel, which I have not yet paid, well, who gave my unpaid parcel. Well, in short, the service is useless, but due to the low cost of parcel delivery, we will tolerate ...
We would like delivery operators to be more friendly and interested in customer issues.
For example, a woman (box office on the left), which I get 3 or 4 times constantly not in the mood and if you do not know how to filter the negative, you will leave the office with a feeling of total negativity to Ukrposhta.
Updated: Read reviews. I see this woman with everyone like that.
Another striking case was when the operator I approached to receive the parcel told me: "Good afternoon and goodbye, I'm all for today."
It was said as kindly as possible)))
But it feels as if the door was closed in front of his nose.
In general, the story is like this ... I put 2 out of 5 stars. The branch performs its function, but is ready to use the services only when there is no other option.
He also suggested changing the point on the map in the section Schedule of the branch, according to the schedule indicated at the entrance. Administration, please note.
Failure again, I do not recommend
Was in several departments. Different. This is the most decent, with adequate staff. Queues, of course, sometimes happen, but this is Ukrposhta - many operations, complicated, servicing pensioners who cannot pay for something online. The head of the department always helps to serve clients during busy hours.
In general, for Ukrposhta - the most decent thing that I was in (not only Kiev)
One of the best post offices in the whole area. Friendly staff, fast service. If in the process of sending a parcel (or providing another service) questions arise, employees will always advise and help. Branches recommend +++
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