Oschadbank

There is no limit to my indignation regarding customer service in this bank, namely, "Viddilennya to oschadbank 10016/0207 Kremenchuk Pershotravneva, 40". Two pensioners have expired their cards. They came to the bank (pensioners are 70 years old), to go to them from Michurin the third zanasyp. The operator issued a replacement and suggested that there are no cards yet, order a pension in cash at the cash desk. But about the fact that a commission of 72 UAH will be taken from this pension. did not bother to tell. It's good that only one pension was ordered, and not two, so it would be 144 UAH. paid. This is a lot of money for retirees. A week later they called and said that the card was ready. One. And about the second, they do not know anything. Two weeks of calls to this department, then to the hotline. And as it turned out, the operator forgot to reissue another card. And when she realized her mistake, she silently issued it, without apologizing or admitting her negligence. And the manager who was not at all competent in bank matters, when asked about the huge commission for ordering a pension in cash, rolled her eyes, and said what a big commission. I think if the parents of these employees turned to the bank, they would not have acted so carelessly. Employees do not correspond to their positions, to drive such in the neck ...

Long queues, not all specialists worked during rush hours.

Since the introduction of the electronic queue, it has become easier. The hall is spacious, there is no crowding of people, you can understand from the numbers on the scoreboard how long the wait will take. It is quite a European branch. They do not accept a communal apartment at the address, so there are usually no queues

The place is just great for a first date with a girl. On the comfortable sofas there is something to talk about, waiting for the queue

My favorite branch in town. An electronic queue and a comfortable room with waiting areas are undoubtedly pleasing. The staff is polite, quickly decorated everything and showed what was what.