Hostel Granat

Clean and comfortable hostel! At the bus station, and do not have to go far. Pleasant owners, helped with housing. I recommend !!!

・ If you enter the address listed, you will reach a completely different building. ・ Luggage storage is permitted by the rules, but not possible ・ I was planning to rent a washing machine, but I was told that it was impossible because it was late at night. It was said that it was possible in the morning, but in the morning there was nobody and it was impossible to turn the washing machine. ・ Check-out time is early. Get angry if you are late for even a minute ・ The staff's father greeted him on the day of check-in and the morning of check-out, but ignored it. Asians should be aware of this person. * I checked if luggage storage was possible the day before, and even though I said it was possible, it was not possible. Only a young boy can speak English, so I checked with the staff, but suddenly I was told that I couldn't store my luggage that morning. Since I have a 30kg carry and a 15kg backpack, I told him to ask for the bus time at the bus station, but that was not possible. In the end, he was kicked many times by his large father who had been ignored many times and was forced out. It was very painful. The personality of the country of Ukraine has become very unreliable. It was a country where I couldn't use my cell phone, so I used wifi while freezing in front of the hostel early in the morning to check the means of transportation. It was strange that the English staff didn't tell anyone around, and it was really impossible for anyone to be struck by violence without apologizing. I really regret choosing this hostel and hope that no one will be similar. ・ If you enter the address, you will arrive at a completely different building. ・ Luggage storage is allowed according to the terms, but impossible ・ I was planning to rent a washing machine, but I was told it was impossible because it was late at night. Although it was possible in the morning, there was no one in the morning and it was impossible to turn the washing machine. ・ Check-out time is early. I get angry if I'm too late ・ The staff father greeted both the check-in day and the check-out morning, but ignored. Asians should be careful with this person. * The day before, it was confirmed that luggage storage was possible, and although it was said that it was possible, it was not possible. Only a young boy could speak English, so I checked with the staff, but suddenly I was told that I couldn't keep my luggage in the morning. Because there is a 30kg carry and 15kg backpack, I told you to do it after listening to the bus time at the bus station. In the end, he was kicked many times by a large father who had been ignored many times and forced out. It was very painful. The personality of the country of Ukraine has become very untrustworthy. Since it was a country where mobile phones could not be used, we used wifi while freezing in front of the hostel in the early morning, and investigated transportation methods. It was strange that the English staff didn't tell them anything, and no one could apologize for violence without apologizing. I really regret having chosen this hostel, and I hope there are no similar people.

The girl from the reception desk was rude on the phone after we asked the reception desk and prices around the clock. After that, she refused to check in without explaining the reasons and sent her to a competing hostel. I do not advise. Terrible service

Horror I do not want to comment straight