Raiffeisen Bank Aval

He became terrible at the service, he used to be about 5 years ago, but how the branches were reduced became the bottom of the banks. The eternal queue at the box office. Legal entity in 1 cash desk with physical and so that you can pay it is possible to stand min 40. Awful. I do not recommend using aval. Even the bank is more progressive than this. There is an electronic queue, and for the whole time you can sign up here forever and legal entities swear with individuals and do not care for employees, but management is to blame. Shareholders dismiss the one who tried to rebrand the bank. Customers are leaving you

Good customer service, courteous consultants. I lost my pay card and had to order a new one. The process of card production and delivery to the branch took 7 days. It is like that this bank does not need to fill in a pile of papers every time, as in other banks. I recommend to all this bank and this branch.

Change your work time! Cash desk from 9:00, not from 8:30! Your cash desks do not open at 9:00. Sitting wait on no one knows how much time !!! The most obese service of all banks!

Permanent queues. Very slow service. Average waiting time at the cash register is 50 minutes !!!! Terribly.

It is not possible to contact the operator. Except on the phone and listen to music for minutes. Make a chat. So that you can at least write a question and get an answer without sitting on the phone.