TokarMebel - Купуйте лише найкращі меблі

I also have a negative experience with TokarMebel, I ordered a wooden gazebo in May, I transferred a deposit of UAH 13,200. Due to unforeseen circumstances, she was not able to transfer the second part in time, but on July 9 she transferred another UAH 16,300. Delivery was ordered immediately, the goods arrived in Bila Tserkva on July 11, 2020, when the driver opened the truck to unload to my surprise the goods were not of good quality, it was visible even to the naked eye, the wood was all in shards, blackened and shaky, I immediately called the police. to write a statement and draw up a report on the return of low-quality goods back to the manufacturer, today I am denied a refund, write letters of claim that I am to blame for everything, that I did not pick up on time, I have the full right under the Consumer Rights Act to return non-quality goods back to the manufacturer, but I see no one is going to return the money, I have to go to court to get my money back, be careful do not agree to transfer funds without a certificate of quality and full report before delivery of the goods to you do not make mistakes as before we we got buyers for not qualitative goods. I have evidence this is a photo of their substandard product.

I ordered a high-tech gazebo. The quality is appropriate. Made and assembled very quickly