Yves Rocher

Good service, well-chosen facial skin care products, quality and effect even exceeded expectations

I constantly buy in this boutique and every year the level of knowledge of consultants and service drops. Often, salespeople change and they consult every time. And in the summer, the older seller was in full blown .... And recently I went in again and again she has a smell .. is it so lucky for me? It is a pity that world-class cosmetics are not sold well ...... And again: they tried to sell me expired goods .... Shame. It is better to order the product on the Internet.

Positive feedback on the work of sellers, and their service to people with 5 stars 5 - probably these comments were written by the sellers of this store to somehow compensate for their ignorance. In our country, some sellers (not all of course) have such a feature as superiority, especially if they are dealing with expensive brands, or in general with expensive goods where "ordinary mortals" are afraid to go because there - THEY ARE GODS shop, Sellers Consultants who from a bird's eye view they say with a sour face and crooked lips, to you: "This bag is expensive!" or "It's branded cosmetics!" And then suddenly you do not know that it is expensive cosmetics or expensive clothing brand. Their style is like - "What is not clear? Huh ?!"

I came to the store for the purchase of perfumes in this store. It was very uncomfortable to feel, was dressed in a sports suit and without make-up, it is obvious that you are evaluated by the appearance of the latter and the relation is appropriate. I wanted to take a bottle of perfume (tester) to feel the aroma, the seller did not allow me to do this, asking me to put perfume on hand (because only you can understand whether this approach to these perfumes) I was refused. It was very unpleasant ... I'd better take the official site.

Good day. I want to share what I saw in the store. I made a purchase, the seller helped me choose and create a gift. All is well. I was at the cashier, filling out a questionnaire of a regular customer and involuntarily witnessing another seller's and buyer's dialogue. and the like. The seller did not have time to respond, because the lady interrupted, looked at the appraisal and shuffled all the packaging. Then she went to perfume, scrambled for all that was. the question "what is juniper? ........ I looked and thought: how much patience in these sellers?" I would not have withstood such inadequacies and removed from the store. REQUESTS for management - Reasonably respond to feedback on the competence of your employees. Thank you.