Nova Poshta, Department 12

Branch # 12, Poltava, BEST, thank you for your work, from 8 to 20.00, how do you manage to work so hard and at the same time perform your work so quickly and efficiently? It's nice to see when girls and boys love what they do so much, thanks for helping our online store, I don't understand who these people are that write negative reviews, they are either kneaded bots or write from a flashlight and have never been to your office .. Continue in the same way, thank you that even after closing, always accept our shipments, we were lucky with np 12

With the arrival of Katerina, the department turned from the best to the worst. I did everything so that large clients leave the department. The algorithm is simple, everything must be done in such a way as to strain as little as possible due to the fact that clients will strain more. All problems are also solved at the expense of customers, because all questions to the call center, the central office, go down to the office to be solved, well, just))) You know, it's all the same that someone complains to the ministry that the regional department has hidden a crime, and the ministry sends a complaint for investigation to the chief who hid him 😆😅. There was no such idiocy before

On 13.12.20, the children's overalls were sent from this department. He arrived partially, namely, without the edge on the hood. It is a pity that my husband did not look at the parcel at the post office, but brought it home. Now I won't prove anything. But I'm not particularly worried, no one has canceled the boomerang law. My "sadness" will still come out sideways 🤕 🤒 Whoever left the fur for himself! It is 100% 🤪. I read a review about a mobile phone that disappeared somewhere along the way. Probably here he was spoiled, since they send SEALED parcels from the department. Think! Insure your parcels and warn buyers to check everything at once upon receipt!

Horror! Package over 10 kg. It does not fit into their standard package. I asked for some scotch tape to make pens and carry the package home. They said that they had scotch tape not for these purposes. I had to carry the parcel in my hands. Think about it - I felt sorry for the scotch tape for the client !!! What kind of service can we still talk about ...

In my opinion, it is one of the worst branches in Poltava. Girls are angry, guys are clumsy. They serve as if they are doing you a great service.