Ukrposhta 76008

The parcel was not issued according to the original passport. For the second time I am waiting for my wife at the door of the eighth post office of Ukrposhta. She is for the second time, on another SMS invitation from Ukrposhta came to receive the same parcel from Bonprix. She defended the queue. She presented her passport, bank card, and called her phone number. In response, I heard that I needed a photocopy of my passport, which, of course, no one had reported during the previous visit. The copier in the "not connected" department does not work. She offered to take a photo of the original or send them an electronic copy - they refused. Wonder? Unlike? Is it more profitable for Ukrposhta not to issue, but to return this parcel Bonprix?

Ukrposhta is usually a full service brand. But this branch is just a icing on the cake! A separate note to the head of the department - to resolve disputes is not its advantage!

Normal post office but not without disadvantages in the office is very stuffy, the office needs a normal ventilation system, the windows are plastic and there is no air in the office.

Received an SMS that the parcel was in the office. 15 minutes later came to get. They searched a bit, said no, she hadn't arrived yet. 5 minutes later a Ukrposhta bus arrived with parcels. They refused to unpack the parcels because they did not have time, there were 15 minutes left until the end of the shift. There were three employees on the shift.

Had to receive a parcel from the socket. We had to wait for about an hour, the queue in the yard for about 20 people, each person is served for about 10 minutes. They work with people very slowly, there are several service windows in the department, but often only one works, their equipment is constantly hanging, some fights between employees. The branch seems to have come from Soviet times.