Укрсиббанк Банкомат

I have been a private entrepreneur and a client of this bank for more than five years. There were no complaints about the service until the moment when my cases were handed over to the manager of this department - Salamaha Julia. It was necessary to change the name in connection with the marriage. The manager absolutely does not understand how this procedure takes place in the bank. He says one thing, and a week later it turns out, and by chance, after my 2nd call, that the procedure for changing the last name is completely different. In addition, she is not aware of the latest changes in the bank's policy, I learn about them at the cash desk of other branches. I advise you to avoid servicing in this department, in particular at the manager of Salamakh Julia.